The AT&T Store in Jackson provides a wide selection of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store offers popular unlimited data plans, allowing customers to enjoy nationwide 5G service at no extra cost when purchasing new devices. Customers consistently praise the friendly and professional staff, especially highlighting the helpfulness of team members like Joshua and Colt. They are known for answering questions thoroughly, explaining options clearly, and assisting with transferring apps and setting up new devices efficiently. Many reviews mention the knowledgeable and patient approach of the staff, making the customer experience very positive. Customers appreciate the personalized service and often recommend this store over others. Joshua, in particular, receives high praise for going above and beyond, offering suggestions, and providing exceptional customer service. Overall, the store is recognized for its helpful staff, quality products, and reliable wireless plans.
Joshua was awesome. Made the process easy, told me about other deals to mention to my dad. Explained everything so well. Also helped me find the best option phone for me.
July 2025
Joshua went out of his way to help me, and found ways to save me money. Great customer service!
July 2025
Joshua was great to deal with and handled everything we needed taken care of! I also deal with Ryan when I’m there and he has always done an excellent job also.
