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February 2024 by Sparks Protection Services
Still have not gotten the title for the Truck we got from them last June and paid cash. We have to keep filing with the attorney general to get a temp tag. This is crazy, don't buy from them at all. We have tried several times to call them without an answer nor have they given us the title. Now we are afraid that they are scammers, and the attorney general will have to sue them for the title. We know this has happened to several other people who gotten vehicles from them and have not gotten their titles either.
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February 2024 by Stan S.
Not a good place, they sold us a truck and we paid cash and have not gotten the time in over 8 months now
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January 2024 by Kenton Hill
My friend bought a truck from this place in May. Couldn't get a title. Gave him one extra 45 day tag in June. When the second one was running out I called for my friend and he didn't return my call or text I sent. We contacted the Attorney General's office and they tried to get a title, but finally used the state fund for reimbursement which he is waiting on from the state. Before you purchase from this lot you should check with the attorney generals office.
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November 2023 by Mikol Woods
Bought a truck from them having problems receiving my title and having trouble with staff returning my phone calls
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October 2023 by Ji Con
Bought a 2006 Cadillac Escalade. Simple process, took about 30 minutes total in office. Was flexible with pricing.
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October 2023 by Caroline McCarty
Don't buy anything from this car lot, we got a 2011 ford f150 from them , they could'nt get the title for the truck, so they called us up and told us we had to bring the truck back. We was told by the credit place that we are getting reinbursed on our down payment and the 4 months we paid on the truck. The credit place sent our check to the car lot sept 12, 2023,. He has lied and not given us our money , they sent the check to robinson cause thats where we bought the truck from. He is avoiding our phone calls and hasnt been in the office so we can talk to him. That is theft we want our money . So please save yourselves time and money dont go to Robinson Auto . I dont want anyone to have to go through what my husband and I are going through right now just trying get our money back. There is also a investigation going on to find our money thet he says he dont have, the lawyers have been contacted as well, my husband loved that truck and basically got it ripped right out from under him. We paid every month was never late and took real good care of it, for what ? for them to tell us to give it back cause they didnt have a title.
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August 2023 by ashleymn02
My husband bought a truck from here and we have had nothing but problems, it's always broke down and we have had it for less than 3 months. Be very careful with what you buy. I have read in other reviews about people not receiving their gas card, it's ok we never got one either. Lesson learned I guess
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August 2023 by Doug Lowery
Awesome experience. Bought a truck…great price and quality. Would purchase another vehicle for sure. Shawn is an honest owner who doesn’t high pressure the customer.
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July 2023 by Sierra Brown
I had excellent services
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June 2023 by Bryan Hertel
My son was looking for a car, he found this one, we drove an hour to come look at it, test drove it, was late in day, so we left and came back next morning to pick it up. Guys came in early to meet us there that day to get all details worked out. Great up front people, veteran who is very supportive of other veterans of the military.
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June 2023 by Justice Chavez
Owner is very rude
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June 2023 by Celia Clemons
I'm making this review in regards to David Miller,He bought a 2006 Dodge Ram 2500 he had a great experience and he loves the truck!Very nice and friendly staff and He Got a great deal
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May 2023 by Daniel G.
I drove from Knoxville, TN for what was listed and described by the owner as a 2011 F-150 with a 6.2L engine a long with other descriptors that were false when I got there. All in all the value of the F150 with a 5.0L was still there and the owner agreed to an out the door price that included tax and title. I have contacted the owner several times now with his promise to pay the taxes on the truck and still haven't had it happen. I'm pretty disappointed with how everything has worked out. The above were the major points however I also had to buy a tire on my five hour trip back home because he wouldn't put a used tire on the truck before I left and had to limp it as far as I could with a hole in the sidewall before finding a tire shop with those in stock. Because of the misinformation, wasted time, and shady actions of Robinson's Auto I would strongly suggest looking elsewhere for a used vehicle.
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May 2023 by David Humphrey
Jamie & Peyton were very personable and helpful in our search for an affordable and mid-sized truck. We will definitely recommend Robinson Auto to Family & Friends!! Thanks, Dave & Lisa B. Humphrey
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May 2023 by Danny Hottinger
Positive experience from the start, no nonsense used dealership, they don't sugar coat or lie, just honesty, I came looking for a used truck and that's what I got, overall a great experience and good value. Truck is still going strong!
