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July 2024 by Ben H
Syntrell provided excellent customer service today! I was frustrated when I came in with the issue I was having, and Syntrell's cheerful attitude and help turned my day around. We were able to fix the issue as well, and I was able to make it home with no problem.
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June 2024 by Phyllis Spangler
Very very helpful. I was helped by a young lady and she knew just what the problem was and fixed it.
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June 2024 by Timothy Johnson
Entrance to parking lot is very rough
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May 2024 by James t Dent
Love the people that work there, very helpful
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May 2024 by Heather Tavallali
Very helpful and good price for my part.
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April 2024 by Ruby Lesure
Customer service could be better. It's not all the employees, but some are lazy and just not helpful when you go in. Some are excellent. They know who they are because they know if they're lazy or not. All stores suffer when they have that 1 person, and this place has that 1 person.
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April 2024 by Marc Pfeiffer
Got me in and out with a new battery. Helped me match up my battery to something in stock so I didn't have to go through dealership and pay way more.
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March 2024 by Leslie A.
3/12/2024 at 1200 hours I experienced terrible customer service I walked in asking for a light bulb. There was no line or customers at this time. Young white male with a beard asked for my vehicle information and rushed and gave me the aisle number. Instead of helping me find the correct item he grabbed his vape pen and used it behind the counter.
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January 2024 by Gregory Urchek
The two incompetent young persons(?) behind the counter refused to install a battery. Ended up at Ravenna AutoZone. Much better service.
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January 2024 by Jay Casamento
Just stopped in on this blustery day for a broken wiper. Not only were all 3 of the employees friendly but they were able to repair my wiper and have me on my way in no time! While she was repairing my wiper the other guy was wiping the snow off of my car. Talk about great hometown service!
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January 2024 by jon mosora
Dudeman tested my battery, found out it wasn't holding charge, and installed new one for me since I don't have a ratchet set. Much appreciated!
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December 2023 by Imtiaz
I frequently buy at stow autozone , I never had such terrible experience, l have been here thrice , two star is for other two visits which were pleasant and because of one dumb person who uses foul language to get something back from where he put it to check price….
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December 2023 by Cole K
Went in to purchase 3 items I knew I wanted. Had a few issues in the past but nothing major. The associate was friendly and helpful the whole time. This time I went in to buy a battery jumper. The box was on the wrong price tag and the store manager offered me 10% off. Funny thing is, after the 10% it was still cheaper online at multiple stores and they wouldn’t price match. Manager was rude about it also, not sure why he was upset his products were on the wrong shelf and costed more than other stores even after his joke of a discount. 10% discount brought it to 108 and online/other stores was 99. Unless you want attitude and a waste of time for overpriced products, go to another store or order online.
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November 2023 by Mckenzie Wright
I walked in today asking for help to check and add oil to my jeep. Austin F was SO nice! He showed me how to check the oil levels and added the oil for me. These guys are so sweet :)
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October 2023 by Marjorie Wachowiak
Excellent service by Scott M At Auto Zone Main Street Kent Ohio
