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February 2024 by Michael Ross
Good place for
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February 2024 by makyla m.
This place gave me the most saltiest food in the world. I took one bite and almost had a heart attack. The service is ok. It's very cold in the building. Overall I will limit my time going there.
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January 2024 by Jackie Miller
Spent $43.00. 3 bowls 1 kids meal. 2 of my bowls that included extra rice and extra corn salsa barely reached the brim of the bowl. 1 bowl had literally 3 pieces of lettuce and the tiniest spec of gauc that I had to pay extra for. Place is a disgrace.
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December 2023 by Jason Buell
Kent chipotle is the best in northeast ohio no
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November 2023 by Brian Monaghan
always love chipotle :)
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November 2023 by Haley Stallsmith
felt very rushed while ordering my bowl, didn’t listen to my requests due to the speed of preparing the
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November 2023 by Mama Kibnot (Mama)
So I've had several experiences here but the past two have been abysmal. The first, I ordered in person, and they forgot one of my two bowls which left us to split one for dinner. When I called, it took an hour before someone answered, to tell me someone unhooked the phone to stop calls. After a *month*, customer service gave me a free bowl. Yay. ? Tonight I went back because they had the Boorito deal. I ordered on the app, which was god awful to do and extremely glitchy. I get my food, which took them an hour almost. Get home and my order was an embarrassment. I asked for extra rice, and extra fajita veggies. I don't like meat much so I prefer more of everything else.When I say my bowl was half full, that's an exaggeration, because it didn't even meet that. I had so little rice that it had mixed into the queso and was not even visible. They forgot my lettuce, and the fajita veggies looked diced, which I'm assuming means it was the bottom of the container. They did, however, drench it entirely in sour cream. You could literally roll the sour cream around by tilting the bowl. And my husband's was absolutely no different.I am beyond angry at this point. I spent the night dashing, and decided to get us dinner on the rare occasion, because we have a child and almost never have the money to spend on something extra like this. So when I tell you this was a disappointment and a disaster of a dinner, this time I am Not exaggerating. In fact, it might even be kinder words than the dinner deserved.
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November 2023 by Ann Hostetler
Such a disappointment tonight. Promo code not honored as advertised. Online app had issues, but the phone message said they would honor promo in- store. Once we got there and ordered, we were told they were no longer honoring the promo (8:35 pm). So
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October 2023 by Noah D
Great place. Quick service, kind staff, well kept and cleaned FOH. Managers runs a tight ship at this chipotle. 10/10
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October 2023 by Sami Glass
Yikes, dirty, unfriendly… places like this suffer greatly from underpaid staff. Take care of your staff they take care of your business and I didn’t feel taken care of. Pay your people or close.
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September 2023 by Naif Alenazi
I could not finish my plate because the food was too too salty. They need better quality control and develop some sort of reliable consistency in their food quality.This will probably be my last visit to this branch as the other ones are far more consistent experience than this one for me.
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September 2023 by SwervoSZN150DreamTeam
The worst chipotle go to stow chipotle
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September 2023 by Timothy Carlile
Returned to chipotle to reorder the quesa-rito I had two weeks ago, when the employee had to ask the manager who said they’re not allowed to make it? Y’all made it for me two weeks ago just fine. It’s worth paying extra for. What’s not worth it is having the employee say “what do you want from me I’m just a fast food worker..” like just that bro lmao make my order smh service today sucked and I said it to their faces. Sad that I wasn’t even offered a receipt to complain on the chipotle app.. won’t be going back this semester.
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July 2023 by Vedder Wheeler
I ordered 3 orders of 3 soft tacos on the app, charged 30 bucks and they make 3 individual tacos. I order again for the other 2 orders of tacos and these Neanderthals just make me 2 individual tacos. The lack of braincells in this location is concerning.
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June 2023 by Lillian Flickinger
I ordered a salad with light rice and got extra rice and 3 pieces of lettuce. If you hate your job then get a different one. College kids working at chipotle don’t mix. Do better. Tired of calling corporate because these children are so clueless and can’t read.