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April 2024 by Charles Darrin
I have been new to this Kent, Ohio branch. I find everything to be in a timely and friendly environment. This friendly environment here is one of the reasons I came back to live in Kent. Thanks to everyone at this branch.
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February 2024 by Kevin Taliaferro
I am overall satisfied banking with Huntington. My wife and I used to have four different banks for personal and business accounts. For simplicity, we just recently switched completely over to Huntington. I had a problem getting my payments to send via Zelle, and it took several weeks to fix. I don't believe this should have taken as long as it did, but oh well.
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January 2024 by Synible
Awesome staff
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December 2023 by Jack Gates
This is the worst Huntington I've ever been to it continuously sucks I can't even get the ATM to freaking work ever it's funny this used to be better now it's just as bad as the other location I go to honestly just set up a whole new ATM but something needs to be fixed
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September 2023 by D Ross
Waited 15 min while two employees talked amongst themselves, another took lunch orders from everyone, and yet another never once looked up. We took our house sale proceeds to Ravenna branch and found good service. Wont go back to this one!
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April 2023 by Lee Coach Selzer Jr
Employees are always polite and courteous... One of the best Huntington banks I have ever been to.
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January 2023 by Dee Robinson
Where do I begin… I went into this location today because I just recently opened a business checking account. When myself and daughter walked in we where greeted by a friendly teller, and I explained what I had questions about. She walked over to banker by the name of Alonzo who was totally awesome, very professional, acknowledged my concerns and let me know why he would not be able to assist but there where two other bankers who are familiar with business accounts and would be able to assist. One banker sitting the corner office not assisting another customer, and another banker directly seated when you first walk in was assisting another customer. The one banker finished assisting headed towards the teller booth when a teller handed her piece of paper, she walked passed this was probably her 3rd time at this point then she said “ she will be with you shortly, went back into her office and got on her phone. I guess assisting a customer via phone, mind you she dialed the number takes precedence over a customer waiting in the lobby area. The banker who supposed to be assisting me at least I thought walked pass me again no acknowledgment of I will be with you shortly or anything. After sitting for over 30 minutes I went to Alonzo and told him that I would be closing all of my accounts, the disrespect, lack of concern for my business and my time will not be tolerated. I went to my car and called in to get the branch manager “Jodie” explained the situation she didn’t even as much as offer and apology. I asked for the regional managers phone number and name and have sense left her a Voicemail. One thing for sure I will not continue a business relationship with Huntington at all after this treatment and even more my 15 year old daughter witnessed this as well. 2023 and this is hat is still going on, inside places of business. I guess when you are not one of them this is what is to be expected.. not on my dime or watch. I will await a return phone call in the meantime but Huntington will definitely not ever have my business and I will make sure that this location and its employees are called out on their behavior! Specifically the two female “Bankers”
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December 2022 by Bufosmixes
The staff here have always been helpful and friendly. Never left the place not being able to do what I came there for. I've been able to make deposits and withdrawals here, and have used their notary services here as well. Conveniently located very close to the University. They are open just long enough to get in after work if I needed to. Also a plus that that Huntington as a company allows legal CHL / CCW holders to carry inside, so I know that my deposit or withdrawal will be safe from those with ill intent. This can be a sketchy area in the eyes of some, so this extra assurance is welcome.
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October 2022 by Eileen Kramer
Very very slow service
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June 2022 by Tracy Laroche
Very friendly staff. Always clean and helpful. Love this bank!!
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November 2021 by Jackie Wilson
Huntington Bank helped us with financing on a commercial property when another local bank turned us away. Communication was always fantastic, and they persevered through all the challenges we faced. Jessica Miller is a lifesaver!
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January 2021 by Brittany Baroni
Wayyyyy too slow. My god 30 minutes in line is excessive
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December 2020 by Martin “Fin” Braun
Always helpful, and always courteous. Everyone there greeted me kindly. And the first time going there, they recognized me by my name through my wife. So, they really pay attention to detail. I also like the fact that I could call their branch and talk to someone immediately.
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March 2020 by Martin Braun
Always helpful, and always courteous. Everyone there greeted me kindly. And the first time going there, they recognized me by my name through my wife. So, they really pay attention to detail. I also like the fact that I could call their branch and talk to someone immediately.
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February 2019 by Billy Allen
Wow. This is the first time I've ever had a bank treat me like this. I have an account with them and the teller was just rude to me. Talked down to me telling me that I can't do things that I can do at any other Huntington that I go to.... I might move my money to another bank
