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November 2023 by Debra P.
I love my Mazda CX9. When I was looking for a new one, they worked with me & got me a payment in my budget. Their service is friendly & takes care of your needs. I would highly recommend Mazda of Kent!
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November 2023 by Jenny Soehnlen
Awesome experience all around from the test drive to the financing!!! Jacob was our salesman and he was great! Very laid back, no pressure. I would definitely buy from them again!! Very happy customer
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November 2023 by Steven Wizzle
Wife and I went in today, and were met by Kaley. She was incredibly personable and helpful. We ended up getting help from Andrew, too, who was also very helpful and kind. We quickly got the deal done, because these are two of the most honest and straightforward salefolk we’ve ever dealt with. Highly recommend.
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September 2023 by Morgan C
This was the best dealership experience I have had! Shane was laid back and not pushy which i appreciated and made me want to purchase from this dealership. They were super kind and knowledgeable as well. I will definitely recommend this dealership to anyone looking for a new car. I love my Mazda Cx-5 already thank you all!
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July 2023 by Gary Novak
We were looking for an affordable, used car for our teenage son. In fact, we bought the lowest-priced vehicle that they had on their lot.Despite the fact that we didn't spend a lot of money and didn't purchase a new vehicle, Mazda of Kent still treated us great.Jacob, in particular was a huge help.We'll come back here when we're ready to buy a new car. Two thumbs-up.
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July 2023 by Nicholas Pagel
Went in and expected a hassle buying a new car. I have never had a better experience. Tony did an excellent job showing us options available and taking us through the purchase process. All the staff was friendly and helpful. It was a real no pressure buying experience. Thanks everyone!
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June 2023 by Ms. Rasmussen
Buying a car here was simple and straightforward. It was a good experience, everything was easy from scheduling a test drive to having all my paperwork taken care of through email.
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June 2023 by Steven Arkwright
Overall our buying experience was good. There was a lot of miscommunication and confusion internally with knowing if cars were there or not, etc. Also I feel the inter-office communication was off regarding down payment and other parts of the process. The place's saving grace is that they did what needed done to make us happy with our purchase. The bright spot is their service department. Shelby and her manager Tiffany are awesome! Great communication, great attitude and very competent in all they do. I was super pleased with their part of this experience. I will go back for service! All in all, everything was good, service was great.
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June 2023 by Jared Jenkins
Michael and Shelby were extremely helpful in helping me get my suspension fixed. They were prompt, efficient and extremely reasonable. I was quoted a decent amount for the labor and to my surprise walked out the shop with only paying $25 more than I was quoted. Great people with a great “customer comes first” attitude. 10/10 will continue to get service at this location!
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June 2023 by Rachel Ruggles
My mom and I had our vehicles serviced at Mazda of Kent and had a great experience. Shelby and Tiffany kindly talked with us during our visit which made it enjoyable! We are thankful for the endless kindness and thorough service from Mazda of Kent.
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June 2023 by Stacy O.
Best car dealership!! Staff was amazing! Friendly and knowledgeable!! Love this dealership!!
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May 2023 by William Tracek
Honestly, One of the Best Dealerships I have ever visited! The whole staff is very nice and accommodating. A letter had brought be in and they happened to have a car I was looking for. Shane D. went out of his way to make sure I was happy and everyone, from sales to finance could not have been any nicer..! I highly recommended stopping in and checking them out. Definitely worth the short drive from Cleveland. Super happy with my Lexus CT200H purchase. Thanks for going above and beyond and exceeding my expectations..!
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April 2023 by Karl Goldsword
I’ve bought 13 cars in my lifetime and dealing with Shane Doak was the best experience yet. I highly recommend this dealership from the sales people to the finance office.
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April 2023 by Cody Brown
sales was great, car was great. but they sold me and warranty without giving me ALL the information they only told me what i wanted to hear, like the warranty cant be canceled unless i total my car or default on the loan, or the fact the warranty company only pays out for labor clams up to $75/hr. and basically what they feel a certain part should cost. I had paid out of pocket a few hundred dollars for an alternator when they told me i only had to pay my deductible of $100... very disappointed and truthfully i will not go back to them since they cant be honest with me and i have tried to reach out to them for weeks regarding this issue , left voicemails and all with no response
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March 2023 by John S.
I bought a new car yesterday. Tyana was my sales person, and she was pleasant to deal with, didn't waste my time, and spent a lot of time making sure I understood all about the car. The finance person, Amanda, was nice and hospitable. Altogether my most pleasant experience buying a car, and I have bought many.
