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October 2023 by Heather Smith
Don't waste your time.... The person who answered the phone has an ego the size of Texas. Phone customer service was a 0 out of 5. My laptop screen went out on my Asus. I pronounce the name Azoos and he was hung up on correcting me to ace-is. Ok..... Who cares I spelled the name for you. I told you the issue and asked for an estimate... He couldnt provide an estimate despite knowing the details that its the connector cord for an F15 or even giving me a break down like we charge X price for diagnosis, X price for labor then parts. This is clearly someone who doesnt like to be transparent or build good rapport with potential clients. Ill take my business elsewhere.
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January 2023 by Mitchell Geiger
Look these guys know what they are doing my man matt Shannon fixed my aorus b450 pro wifi board which if you look it up online it's a really tough board to get to work real pain. He got all 4 of my ram slots working and diagnosed that even after the BIOS update that one of my ram sticks was faulty. Really impressed by the quality of the work, flexibility, and the staff. Now playing games with 56gb ram and couldn't be happier with the work done. Would recommend this place to anyone who has issues with gaming PC builds.
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December 2022 by Matthew Misch
Have saved multiple computers of mine, highly recommended.
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October 2022 by Asher John
PC Surgeons are great, they know their stuff and are very helpful and kind. I had two screws that were stripped stuck in my laptop. They helped me unscrew and get them out. Matt was phenemenolly helpful, his help saved my laptop. I will highly recommend them to everyone. Go to PC Surgeons they are the best!
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March 2022 by Rabble Supreme
Fixed a computer for me with minimal fuss. Decent price too. Had to chase them down a bit for updates though. Other than that thumbs up
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December 2021 by Michael O'Malley
Brought my desktop computer twice and still doesn't work
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September 2021 by Charles Roudybush
Great people.. computer fixed in 2 days
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June 2021 by Beth Stoneking
Amazing place! Very nice people and they always make my laptop work like it's brand new!
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May 2021 by zeeshan ashraf
I am student at Kent State and need my laptop repaired. They took 8 days to diagnose the issue where I was told it would be diagnosed in a day or two. After diagnosis I was told it should be fixed in a week and today is the 9th day and still not fixed and told me it would take another week. I was mad and loud when I went in there because I wanted my laptop back, so I can take somewhere else as I needed it for my college work. They refused to give me back and the owner Jon told me “he would call the cops and they would arrest me as he’s friend with them and gives charity to them”Try to stay away from this place. Absolutely horrible Costumer service.
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May 2021 by micheal mcneal
Fantastic place , randy was a great person to work with , computer took a few days to get diagnosed and they didn’t charge much at all. Very professional !
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April 2021 by Zeeshan A.
Really unprofessional business. took my laptop for repair 17 days ago and still not fixed. told me need another 7 days to fixed it. The owner told me to not be loud and angry after all this as he's has cops friends and will arrest me. stay away from this horrible place at all cost!
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March 2021 by CONN3R
Great service from the staff. I happened to be the cause of detrimental health problems for my pc and these guys fixed it in reasonable time for a great price, and helped me make sure everything was working perfectly even after I brought it back home. I would recommend them to anyone.
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February 2021 by icefireman73
They took an incredibly long time for a very simple repair and charged and insane amount.
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December 2020 by Brian Keough
Poor communication and a complete waste of time and money.
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June 2020 by Randy
PCSurgeons is a great place with great techs. The tall really good looking guy is personable, straight forward and knowledgeable. I can't say enough about there service.