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October 2023 by Janet Dauber
Always a great experience working with Adam Rubin in the mortgage department! He is efficient, responsive, and he can perform miracles, when necessary! Highly recommend!
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July 2023 by Cassie Torok
This is the best bank! They are currently training new people and had an error for one of my transactions but they fixed it painlessly and very fast! Love this bank!
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June 2023 by Ashley Mccartney
INCOMPETENT. I received a check from the Portage County Common Pleas Court and their banking institution is Portage Community Bank. Being that this is the banking institution that endorsed the check, I took it there to cash and provided all necessary documentation, which included and supported a previous name change. The teller, then proceeded to tell me I would need to change my ID to my previous name, which is no longer my legal name, which is absolutely incorrect and fraudulent. She then went as far as to tell me that in case there was an “issue” with the check, (implying that it may bounce) I should take it to a different institution.I would absolutely not recommend anybody bank this with this institution, especially with the incompetent staff at this location.My banking institution was able to process the transaction with no issue, for reference.
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August 2022 by Kevin Taliaferro
My reply to your reply: You must not have looked very closely. Google shows the lobby is open until 5 on Thursday. I was there yesterday Aug 4th at about 4:05 and it was not open. Only the drive through was open. Please update this on google maps to avoid confusion.Please update your operating hours on Google.
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March 2021 by Ayham A.
Great service, great staff, great management. Adam Rubin and team, Debbie Bish and team are splendid. Kevin in top management is great.
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May 2020 by Mb gorman
If you do not have auto deposit from you employer. Portage Bank app lets you take a pic and deposit, however, even if you deposit checks from the same employer every payday, Portage Bank will NOT post one penny available to your account until the following day. Keep that in mind when choosing this as your new bank. Also you cannot make deposits at the ATM machine. And the machine is set up horrible put your card in take your card out put you card in leave your card. One time I accidentally handed the teller my Huntington Bank card to make a deposit she tells me I think you're at the wrong bank I said no I just gave you the wrong card and she rolled her eyes at me.
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August 2019 by Ayham Abuzeid .
Wonderful staff, professional and super efficient. Adam Rubin is such a great manager and person. Everyone I dealt with at Portage Community Bank, Home Mortgage Department, Kent Branch has been just amazing : Kim Tullis, Katrina Colon, Adam Rubin among others that I didn't contact directly. I highly recommend PCB for anyone who is looking for a great service and peace of mind.
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August 2019 by Ayham Abuzeid
Wonderful staff, professional and super efficient. Adam Rubin is such a great manager and person. Everyone I dealt with at Portage Community Bank, Home Mortgage Department, Kent Branch has been just amazing : Kim Tullis, Katrina Colon, Adam Rubin among others that I didn’t contact directly. I highly recommend PCB for anyone who is looking for a great service and peace of mind.
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June 2019 by Mb Flatlander
If you do not have auto deposit from you employer. Portage Bank app lets you take a pic and deposit, however, even if you deposit checks from the same employer every payday, Portage Bank will NOT post one penny available to your account until the following day. Keep that in mind when choosing this as your new bank.
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February 2019 by Christopher Gless
Staff is always great here, and Ann Maggard was tremendous throughout a loan process. Answered all of our questions and made things simple and straightforward.
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February 2018 by Joshua M.
It was a year and a half ago, but Hugh was great to work with. He promptly replied to dozens of our emails with answers for every question, concern, and anxiety a first time home buyer could come up with.
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June 2017 by Carol Petrusky
Loved working with Adam and his team. They are able to think outside the box and helped us to get the home loan we needed when other lender(s) failed us, and we are now in the process of building our forever home! They were wonderful to work with and kept us informed every step of the way! I would highly recommend them to my friends and family.
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February 2017 by Eric Dubitsky
Great local bank. They really care about their customer.
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December 2016 by Andrew Monroe
They have a nice building and friendly tellers. They have been in the community for a long time.
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February 2016 by Lisamarie Leonardi
Love this credit union excellent staff friendly they always remember who you are
