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October 2023 by Jayson Dudik
Decent, but weird shaped location. Usually has what you want or need, except for Apple products. This location isn't too fond of people with big bags in the store. The Fairlawn location also has this problem, but the people here are nicer about this to the point where I'm not going to dock their ratings over it. I wouldn't be surprised if a bunch of KSU students showed up here since it's within walking distance of the campus.
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June 2023 by Audra Plumley
Honestly, was a pretty awful experience and will not be a patron of the exchange any longer.
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January 2023 by Brandon K
Shady and sly! Bought a $40 pair of headphones I was warned had a slight battery problem. I took the risk(was told a refund was available), and the battery lasted 20 minutes on a full charge! I come in dissatisfied and asked for the refund, they said "COVID refund policy states they can't take it back". Bs! Better places to get expensive stuff, AVOID.
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November 2022 by Lex Tusc
Very knowledgeable and friendly :) Helped me find everything I needed and shared my passion for my favorite band and made my day.
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October 2022 by Bardle Doo
This place is a literal scam. They offer next to nothing for trade and then turn around and sell it ast outrageous prices. There was an item I could get for $13 on Amazon and they were charging $50 for it.
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September 2022 by Marcus Neal
Great customer service. Gave me some great suggestions on which controller I should buy!
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June 2022 by AndonBW
Awesome staff they are very professional and plus very organized store would definitely come back
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April 2022 by Honest L.
Well they have great stuff, but I don't appreciate that immediately after my friend and I stepped foot into the store, we were greeted by an employee telling us to leave our bags behind the checkout counter. Now I can understand why a store would WANT to do this, but I don't think this is very professional or polite. This has happened to us before so it's not a first time occurrence. No one else who enters the store after us was asked to do the same. Kinda disappointing.
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March 2022 by Trey Watson
Called 15 minutes before close to ask if they had a couple games in stock that I’m looking for. They put me on hold which is fine, and took care of the customer at the register, which I heard because they just set the phone on the counter. After they finished with the customer they proceeded to leave me on the counter for the next 12 minutes so they could chit chat and play music. Clearly they just want to go home and not help me out. Poor customer service when I’m trying to spend money at your business and it’s a 2 minute question 15 minutes before close. Hs
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February 2022 by This Guy
I’ve been going here for awhile now. Very nice employees. They know what their asked, if not another employee does. Good place to go, you never know what you’ll see!!
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February 2022 by Nicholas Costello
The staff are extremely friendly, some might say overly friendly. I always leave satisfied. Sometimes however the prices are a tad high, but I'm willing to pay that to support a smaller business. Sometimes the music playing can be inappropriate for children but it's better than the bland music they play at big box stores.
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December 2021 by Habeeb Eldabh
Thank you for the great price on recent purchase. And great professional and friendly service. Greeted on the way in and on the way out. Thank you again.
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November 2021 by Melissa Hively
My favorite store of all time. Most stuff is pretty cheap in price. Few things that are high priced. They have games for loads of systems even older games. Posters. Collectibles. Movies/Tv show series (dvd, blu-ray, VHS). Controllers for few different consoles. Cords for consoles. Records. Comics. Music cd’s. They have new and used items. Some consoles for sale. They sometimes have pins and keychains. If something doesn’t work they’ll replace it with ones that do if they have others of the item. If not they refund your money or give you store credit. Staffs always helpful, informative, kind, and even funny. Always clean.
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November 2021 by CT-5359
Very organized, friendly and helpful staff, and fair prices. Great store if your looking to buy retro video games and music.
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September 2021 by Rev. SkwYrm
I frequent this place, and I've never had any problems with anyone here. They order me stuff all the time and I VERY RARELY ever leave empty handed.
