The Advance Auto Parts location on E Stroop Rd in Kettering provides automotive parts and services. The staff is consistently described as helpful, kind, professional, and pleasant. They offer assistance with checking and replacing batteries, handling warranty issues on parts like starters, and managing busy situations with great customer service. Specific services highlighted include free battery testing and installation with purchase. Employees are noted for being quick, making tasks easy for customers, and going out of their way to help, such as carrying items out for those with young children. The team effectively helps customers make correct decisions for their vehicle needs.
Aidan, employee of this advanced auto part location, gave me phenomenal service, and even went above and beyond and installed my license plate cover for me. He was happy to do so. It only took him a few minutes as well. Very good and kind employee. He is a great employee. Keep up the good work👍
February 2026
Great, friendly, helpful customer service! I needed help getting my hood open to add washer fluid, and Ian came out to my car and added the fluid for me once we got it open. I highly recommend shopping here.
February 2026
Great customer service. Some of the more difficult parts they don't stock.
