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February 2024 by Nicona Ignacio
Love this location! Convenient, helpful and very kind. I recently added fiber to my plan and am so glad I did!
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January 2024 by Samantha Wilkerson
Went into this store today to get off my sisters plan and start my own. My sister doesn’t live close to me so I had to do it all on my own. I walked in and a lady greeted me. I told her what I was looking to do and she told me that without my sister, she couldn’t help me. I explained that my sister couldn’t be here with me and then she told me to just three-way- call with customer service. So since they were unable to help me, I got back in my car, drove down the street to Verizon and they were able to help me. So AT&T lost a customer because of the way they do business. Like calling Customer Service to get off of someone’s plan when they live far away? And I needed a new phone and everything anyway. So it would have been a lot easier to just be able to do it in store. Good thing I had no problem over at Verizon. Please do better AT&T.
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January 2024 by Dennis Lavoie
Rachael was of great help to me and my wife. We had a miscommunication over the phone and she solved our problem in less than ten minutes and was very polite and understanding.Dennis
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January 2024 by Barbara Oda
Great service and great people.
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January 2024 by Wanda McNeal
I have a good experience every time I go there, Manager is very nice and helpful.
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December 2023 by Donna Roberts
unless you’re buying a phone don’t want to help but brought it here in April
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September 2023 by Amy Turner
This store corrected all my issues that I had with AT&T, would highly recommend , great customer service
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September 2023 by Jennie Keene
If I could give this place a zero, I would. The dead eyed kid I spoke to was completely useless. He couldn't unlock my phone and refused to transfer service back to my previous phone. When asked why, all he did was shrug at me. Completely unprofessional, I am cancelling my account immediately and I will be taking this to corporate.
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August 2023 by Mike Morris
Abigail was great! She walked me through every step to exchange my phone. I am a store manager for a large company and I always look for good customer service. She showed great customer service. Thank you.
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August 2023 by Katie
While clean and understanding of three kids who have been cooped up in the house so they ran around the store their customer service was by all means horrible. I've since stopped working with them and went to a new provider.
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May 2023 by Nancy Laing
We had a woman knock on our door tonight claiming she was with at&t and could save us hundreds a month. We said we wanted to do some research and come back tomorrow.She showed back up an hour later and was very pushy.We don't appreciate her sales style and ask thatshe not call on us again.Her name is TaraThank you!
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March 2023 by Nona Heindl
I highly recommend your store location and a young woman named Abigail. In getting me set up for service i discovered that she has the patience of a saint ,is very persistent and she has the ability to troubleshoot. I am happy with my service, thank you.
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February 2023 by Christi Mazzone
Our main TV went black during play off game. We spent two hours next evening on phone with CS with no result. I made an appt at this store to try to fix problem. Abi called beforehand to ask what the problem was & when I explained, she let me know that they don’t do that kind of servicing at storefront. She then proceeded to tell me that a “hard reset” usually starts everything back up. The CS person never had us do anything but turn off one at a time. Abi’s suggestion worked!! So grateful she saved me a trip, plus solved the problem in 5 min.??
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February 2023 by Nina Kiyashko
Thanks a lot to Abi for her work❤️Everything is amazing!
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January 2023 by Kara Conard
Great staff! Visited the store with my kids to activate 4 phones and Abby was fantastic! She took care of us all in an efficient and timely manner and was so personable and friendly even though we were the last customers of the day.Really great customer service and very happy with our new phones and accessories. Highly recommend this location. And many thanks to Abby!
