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October 2023 by Michael Smith
Robin was real helpful. Also Friendly and a good work Attitude. Keep up the good work Robin.
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August 2023 by Patty Mercer
I think the poor lady was trying to do her job and ask for my friends receipt so she was giving it to the right person, my friend purchased it online and the man was keeping it behind the counter for her since we were looking around the store. But my friend thought she was being hassled cause she ask for a receipt but the lady didn't know the circumstances, that the guy was holding it back there for my friend. So, I truly felt sorry for the lady bless her heart. I'm sorry we made your day terrible. I'LL BUY YOU LUNCH THE NEXT TIME I COME THERE. PATTY
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August 2023 by Sam VanHouten
Always interesting to stop in at Big Lots. Feels like it is on par with Walmart but without the overly odd shoppers.
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June 2023 by Chad Barton
Got followed around by a worker who was trying to kick us out at 5 till. Very rude and disappointing experience. Also told they dont price match their website which tured out to be false. Will not shop here again!
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June 2023 by M K
Have to say the manager at the facility in Kettering on Dorothy Lane was exceptional. I have never dealt with a person so service oriented. Cannot say enough praise for her. My husband and I were so impressed. She deserves a raise.
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June 2023 by Diana Houck
Can't help it I love Big Lots. Always clean and reasonably priced.
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May 2023 by Morgan Perryman
Everything in the store is clean and neatly organized. There is something for every trip. My only concern is two or three times we have asked an associate where an item is and it is almost always incorrect. If you don't know, just be honest or ask someone else. Other than that, we love the deals and the products!
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May 2023 by Greg Humphrey
I like to shop Big Lots for certain items and usually find what I am looking for without a lot of hassle. The reasonable prices help!
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April 2023 by Lauritz Hanson
Well stocked excellent white area, not overrun with trash...
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April 2023 by X X
Still a good discount store but I kind of long for the days when this chain was more unknown and organized and they had more unique stuff and bigger bargains. But with fame comes polish and inevitably fewer bargains it seems
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April 2023 by S White
Still a good discount store but I kind of long for the days when this chain was more unknown and organized and they had more unique stuff and bigger bargains. But with fame comes polish and inevitably fewer bargains it seems
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March 2023 by Jazzy Vids
Bought a couch which I thought was a great deal! When it was delivered they didn't tell me about a delivery fee/didn't have me sign in agreement to it. The delivery company was threatening to charge me double if I didn't get them the money in 30 minutes. Called Big lots and got the run around for why I wasn't informed about the fee in the end for them to lie to me the first few times then ultimately solve it. EXTREMELY unprofessional and deceptive, I was greatly disappointed in my experience.
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March 2023 by Kathy Klein
Love Big Lots because there are so many good finds at a nice price.
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February 2023 by Nolan Billiot
I've been to several Big Lots stores and I have to admit that I was thoroughly impressed with the cleanliness of the store to include the mens room. The staff was very courteous and a pleasure to work with. Having just moved here I've found my go to store.
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January 2023 by Michael Moran
This store is by far the best and nicest Big Lots store I’ve ever been to, After living all over the state of Florida and being to many locations and moving back to Ohio I can truly say this is the best one I’ve ever shopped at and among all the big chain retailers this is the cleanest as well, even the bathrooms are superbly clean, I have a 2 year little girl so I am VERY picky about her having to potty in a public restroom. I’ve been to Target stores in the area that I will never let my daughter use the restroom in again because it was flat out disgusting! There are so many businesses in Kettering/Dayton that do so much better but they just don’t, I personally know the store manager at this location, Jenny used to be my neighbor many years ago when I was still a kid before I was a Dad and this store is no different than her home, she always had the most pristine house in the neighborhood and her store is the same! Her staff at this store are very friendly and hospitable and go the extra mile to take care of the customer, never have I had a bad experience at this store and I will continue to shop here as long as she is the manager and I honestly think she deserves recognition from Big Lots Corporate because she has probably got one of the best run stores I’ve ever been in all around, staff, cleanliness, etc. I’ve been to high end retailers in Miami that are not managed, have a clean appearance and ran as well as this store! Until I move back to Florida you’ll always have my business Jenny! I just wish you could teach the stores in Florida to be like yours! :)
