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December 2024 by Linda Graham
Empty shelves, missing products, tried two CVS stores and both were poorly stocked ended up going to Walmart.
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August 2024 by Richard Lane
I would say zero stars, but I agree with the others who said worst pharmacy hands down. The actual pharmacist, male, he was very nice. One girl, she was rude. And acted like it was my fault that a different CVS filled my prescription after telling me they didn’t have any, I called around that took over an hour because you can’t just contact them to ask a question. The voicemail message system sucks. All I wanted to know is if they have my medication! So somewhere the actual CVS pharmacy computers are mixed up and everybody wants to blame it on another person who did or didn’t do it. Maybe y’all need to do better at your jobs and communicate better with other stores if you are going to send the customers to hunt down their own Rx!!! Maybe it’s CVS, maybe it’s the employees or both of them!!! It was a $h!t show today!!! And on top of that she ended with well it got filled and picked up so problem solved.wow! Rude! Don’t come to my business, because I may just pass on the that same message right back to you!
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August 2024 by gw Balter
Expensive!
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May 2024 by Kyetra Williams
Hands down the WORST PHARMACY. The pharmacist is lazy and rude. CVS should honestly close this location down because of how bad the service is. I called to have my prescription transferred from a non CVS pharmacy and after waiting 5 DAYS my prescription was still not in their system!!! When I called to see what the status was, he tried to blame the issue on me answering said he didn’t receive clear direction on what to do with my prescription. When I corrected him on his inaccurate statement, he then said that he did not want to have this conversation with me anymore and attempted to hang up the phone. That’s unacceptable. CVS- get a new pharmacist or shut the pharmacy down. This is only hurting our community.
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May 2024 by Shirley Taylor
Always great—-so far
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April 2024 by Kelly Wherley
6.5 hours to fill a basic script.
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January 2024 by Riley Eldridge
Never have your meds on time. Horrible customer service
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January 2024 by Danielle Walter
The pharmacy is awful. If I could give 0 stars I would. They are absolutely rude and sarcastic. It is very evident that they hate their jobs. 10/10 do not recommend.
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January 2024 by Kailyn Ford
The unprofessionalism and incompetency of this CVS in the pharmacy department is incredible. Honestly, they should win an award for being the worst CVS I’ve ever stepped foot into. They made us wait twenty minutes before even acknowledging our presence at the pick up line. Then SHIRLEY tells us to wait in the drop off line for another twenty minutes. Mind you, the prescription is already ready and paid for. After that, she send us back to the pick up line to wait in the back. When we asked if we would really have to wait longer, a total of now 40 minutes, instead of being a professional and telling the other customers that she would help us as we were there first, she asks if they mind. When I told her really, why are you asking, we have been waiting for forty minutes. She started to be rude and tell me that I was holding up the line now. I asked her why are you arguing with the customer, please just get our order and she still tried to continue arguing. Again, this order is already paid for.. just hand us our prescription. All in all if I could give this CVS 0 stars, I would. Phone was constantly ringing, no one there answered. At least ten other people were constantly waiting at the counter for service. The guy in the back never said anything to anyone. He kept filling prescriptions for customers who were not there. As someone who works in retail, you ALWAYS acknowledge and assist your present customers first. They should both go through training in customer service again.
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January 2024 by Stephanie Calhoun
Was made to wait 45 minutes for a pre-filled prescription. We were flat out ignored for 20 minutes, shifted to a second line for another 20, then shifted back to a third all due to incompetency and an unwillingness to help. Shirley was the worker who provided no help
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December 2023 by Josey
Pharmacy staff are so easy to deal with. I also love how someone always says hi when you enter the store.
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December 2023 by Ben Lowery
This pharmacy has had its ups and downs. There have been days I’ve hated them for not picking up the phone and days I’ve gotten good and quick service from them. It just depends. That r had staffing issues recently (last year or two) that seem to be being resolved at this point. Rebecca is always kind and efficient when I’ve dealt with her. She’s the only staff that has stuck with the place over the last 6+ years. I’ve considered switching pharmacies before but ultimately chose to stick with this one. As of now, I am happy with the service.
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November 2023 by Staci B.
It's been a long time since I've had ro go to a CVS for any prescription needs but today is a Sunday and my normal one is closed, I needed an antibiotic today not Monday. Upon going to the window they ask for all my info, it's given along with my insurance card. They start inputting that and come back telling me my birth date or something is wrong with my insurance and I'll have to pay out of pocket if I want it. I ask what DOB they are using and verify, the man asks again changing my year l. I said no, here's my driver's license to verify. He then says we'll it's not our problem it's yours. Hands me back my things and closes the window. I call my insurance company and after speaking to them I find the prescription wasn't covered and that's why I have to pay out of pocket. Why couldn't they simply say that? I don't want to pay for a $54 antibiotic out of pocket but will if I have to. They simply could say, just like my normal pharmacy would, it's not covered! Instead I get accused of giving a wrong DOB and get a surley pharmacy associate that doesn't take the time to answer question about anything
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November 2023 by Jesy Anderson
It is lovely inside and clean! Manager was the person who rang me up, he was friendly and nice!
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October 2023 by Kelly Bruzzese
6.5 hours to fill a basic script.
