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July 2023 by Scott Byer
Jim Berlon and the Berlon Insurance Group do an outstanding job. Jim goes above and beyond to help his clients feel valued, appreciated, and respected. Most importantly, Jim listens to his clients and provides honest and thoughtful feedback. In addition to his work as an insurance agent, Jim is fully invested in the Kettering community and beyond.
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December 2022 by Vanessa Wright
The Jim Berlon group are wonderful- they are always so helpful with any questions or concerns I may have. I highly recommend them.
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October 2022 by Vin
Jim & his agency is the best!He is always there when you need...fastest draw in Ohio...:)Known him for a decade now...great service!!
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July 2021 by Michel Coconis
Although many years ago I was "handed over" to Jim from a retiring agent and I live almost 75 miles away from where he is located, I have found Jim and staff to be responsive in terms of both speed and thoroughness, answer my many questions via email, phone, and text with courtesy and never making me feel anything less than valued. I strongly recommend this agency to anyone seeking the kind of care you hope for by a company with sometimes-funny advertising and competitive rates.
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July 2021 by Jennifer Zhou
Jim and Amy were very helpful with my recent claim filed to the other party's insurance, and they responded very quickly and followed up with me to make sure everything was getting taken care of. We are happy to have them as our agent and would highly recommend their agency.
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January 2021 by Nathan Lammers
Jim and Amy were very helpful in guiding me through a recent incident where someone hit my parked car. The claim was filed with the other party's insurance, but Jim and Amy were more than willing to help and followed up with me multiple times to make sure everything was getting taken care of.
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November 2020 by Walt Edge
Lucky to call Jim a family friend (and childhood friend of my wife), and respect him even more for how he runs his insurance business and supports the Kettering community. We have unfortunately had 2 sump pump issues in the last 5 years, and he and Amy took care of us, scheduling the water mitigation company, and getting our basement back to normal. If you are considering an insurance change, highly recommend Jim and his team!
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September 2020 by Catherine Simon
Jim and Amy are great to work with; they helped guide us through a complicated auto accident and a complicated auto renewal this year. Very responsive to all inquiries. We appreciate their services.
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July 2020 by Sarah Adams
I have always been looking for the personal touch. Someone who is honest, reliable, and provides an outstanding service. I have found each of these traits and so many more in Jim Berlon. I have recommended him multiple times to family, friends, and use him professionally as well. It is so comforting knowing you have the RIGHT person behind you in good times and bad. Definitely a five start agent.
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July 2020 by Joanna Kesner
We had been with the same agent for 10 years before switching to Berlon Insurance Agency. Our only regret is not switching sooner. Jim is very knowledgeable, an expert in his field and easy to reach. He is extremely thoughtful and works very hard for not only his clients but his community as well. We highly recommend Berlon Insurance Agency.
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July 2020 by Matthew Lynch
Jim Berlon and his agency are exceptional . I have never had an insurance agent so helpful and responsive to my questions. I feel like he always has my best interest in mind when making recommendations. He goes above and beyond expectations. Highly recommended.
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July 2020 by Kent Drake
Jim B will go above and beyond for you and your family. On multiple occasions Jim has done more than I could ever ask an agent to do for our family.Our kitchen flooded on the same day my wife went into labor. Jim came over so the cleaning company could get started and our family could be at the hospital.Jim loves the community and works hard to make it better.You won't find a better agent in the US let alone Dayton.
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July 2020 by Zachary Yike
We made the switch to Jim Berlon and Farmers Insurance a few years ago and could not be any happier with the professionalism and service that Jim has provided for us. If we have a problem, Jim is a phone call a way and will drop whatever he is doing to make sure that his clients are getting the best service possible. He has also helped us find the right people when things need fixed or steered us in the right direction to ensuring our family is taken care of. Jim is not only my insurance agent but he is a great family friend.
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July 2020 by Dan Petty
I have watched Jim with many of his clients, and he has always been professional, demonstrates a great deal of empathy, and genuinely cares about making sure his clients are protected. You can't go wrong with the Berlon Agency!
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July 2020 by Jason Moore
Jim is very responsive and professional. He is very compassionate and truly cares about his clients. He is always willing to go above and beyond to provide great service.
