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June 2024 by Sam Davis
We have a balance at 0% on a PNC Credit Card. I charged a phone bill to the same CC, paid it in full, and now have a minimum interest charge monthly because they refuse to allocate my money to that part of the bill. I was told to pound sand by the rep on the phone. I'll be moving banks as soon as possible.
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November 2023 by Liz Nijak
This is the best bank. Everyone is so friendly. The manager Luigi was extremely helpful and kind. I highly recommend.
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September 2023 by Tim W.
The worst bank. 5 years of putting up with RUDE employees bad banking and bad bill pay.l Sold my house in AZ and they were upset because I put money in wpcu , a real bank . So I closed everything at pnc . Now I have no banking problems.
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January 2023 by Dylan Gordon (Monster)
Drive thru ATM currently doesnt work. However havent had bad service here before either.
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June 2022 by Austin Erdman
They were very short staffed on a day I went in. Despite this and the fact that the person I met with hadn't had a lunch break yet, they were willing to meet with me to get done what I needed to get done. They all acted very professional and friendly.
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November 2021 by Brian Fuller
Great group of people
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September 2021 by Amandeep Sidhu
Christina is rude don’t knw anything and that why I closed my account with them today and I also don’t my family caz it’s not just that branch ever pnc branch I went the service is rude. Hardy someone there is nice.
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September 2021 by Pamela Church
Came here with some questions about my account and was directed to the branch manager I believe her name was Christina. After about 20 minutes of looking into my account she was unable to resolve my issue. She took down my email and stated she would contact me by end of business day. That was now 9 days ago. Not only will I be writing the bank in regards to her service, I will also be switching banks due to her lack of service. There is a gentleman that works there though his name is Scott and he is fantastic. I have never left the bank with an issue unresolved when he was assisting. If He happened to be at another branch I suppose I could stay with PNC but the lack of security knowing that a branch manager can't even return a call or send out an email is a little unsettling. I would visit the oakwood location prior to attempting to go back into this location and get anything taken care of.
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September 2021 by Austin
They were very short staffed on a day I went in. Despite this and the fact that the person I met with hadn't had a lunch break yet, they were willing to meet with me to get done what I needed to get done. They all acted very professional and friendly.
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September 2021 by Capt Fuzzy
They were very short staffed on a day I went in. Despite this and the fact that the person I met with hadn't had a lunch break yet, they were willing to meet with me to get done what I needed to get done. They all acted very professional and friendly.
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May 2021 by bsock87
Scott was awesome to deal with. No BS straight to the point and treated my mother and I with respect.
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December 2020 by drjohnmusser
Don't bother stopping if more than one person is in line. Typically wait time is 30 minutes. Its as if they they try to take as long as possible.
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July 2020 by Jeremy Bray
SLOW!!! AND LOBBY IS CLOSED WHEN OTHER BANKS HAVE LOBBIES OPEN.
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June 2020 by Justin Sharpe
The staff here are top notch. They really make you feel like a trusted friend.
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January 2020 by Marcus Beaurem II
This bank just lost a loyal customer. Enough is enough. Why have overdraft protection if you continue to let fraudulent activity happen. Terrible bank.