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October 2023 by David Workman
The woman working named Angie provided me with excellent customer service she came out right away to help me with the right unit and I even rented a truck from her as well with no hassle. I thought the process of renting a truck was going to be intimidating, but Angie made me feel comfortable and happy that I stopped in.. would definitely recommend not only the place but the customer service too! Thanks again Angie! I would give more stars if it was possible
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July 2023 by Greg Laughrin
When it was Woodman Stop & Lock, nothing but Great! Since Prestige took over a few months ago, nothing but a Cluster! Started off with several attempts to register and pay online, but t Prestige's system didn't find our unit. So we called in to pay. At first, no problem. Just before the start of June, we call in and made our payment. They processed it without issue.On June 1st, they charged us again. So we payed twice. Called them and told us we were on Auto Pay since the May payment. We stated we never enrolled in it, never authorized it, never informed we were in it and when we payed the day before, no one said a word about it. Prestige said they would refund the money back to our account within 5 days and took us off auto pay. Week later, no refund. Called again. Now we were "mistaken". Refunds are mailed out via check. Really guys? You're that cheap you're unable to do a refund electronically? It would be 10 days now, not 5.Ten days pass, no check, call again. Now the excuse of "Oh, it takes 10 days to process, and up too a week to get it in the mail". As of June 23rd, no refund, no check, it's now been flagged to "corporate". Complete incompetence of Prestige. We will be filing a complaint with Ohio, contacting our Credit Union for fraud and quite possibly contacting a lawyer. We are looking at other storage units and getting out of Prestige. Stay away from them!!!!! I really miss the old Woodman.
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May 2023 by Zachary Alexander
Been a customer for years yet this time I recently received amazing service made me feel safe to use their facility I believe his name was Eugene. Great customer service
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May 2023 by Kenneth Miliner
Eugene made the switch from the previous place I had things a whole lot less stressful.
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May 2023 by Anthony Shepherd
Mr. Spivey gave us excellent service!
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September 2022 by Savannah Hix
Always very nice and helpful.
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August 2022 by Barbara Oakley
Always very friendly when I go into pay a good rates
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April 2022 by Jeremy Hamman
Their Penske rental is best deal in town. We rent all the time for the schools show choir. Staff is always friendly, easy process, and have never had any issues. They even went out of their way to get the same truck when he had one that drove nicer.
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April 2022 by timothy barton
Great Penske truck rental place
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March 2022 by Greg Baker
Awesome people to rent from
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January 2022 by Byron Hoardsr
I liked that they have a deli in side and it's. Full of things I liked
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December 2021 by William Johnson
Excellent storage units, excellent service and friendly and helpful staff ???
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September 2021 by valerie wynn
Great place and staff!
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September 2021 by Lyndi B.
I can't say enough great things about this family run business! They know how to treat people. They also are honest to what they say they will do. Rare find today in storage biz that they have flexible terms and incredible prices with the best customer service. I will always use Woodman for any storage needs!
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August 2021 by Debra Hawn
Have a storage there and rented one of their penskie moving truck's. They are always very helpful and you get what you reserve and when you are supposed to get it. Always available when you request a specific day and time. Storage was available when I needed it as well.