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January 2024 by laura pierce
The veterinarian seemed to really care for the health of our Buddy. We will definitely be going back to her. Her staff were caring and attentive.
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January 2024 by Cathy Jo Corne
Very caring and gentle with their patients, and understanding of the animal parents.
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December 2023 by Stephanie Hutchins
Dr. Carlson and the staff are just awesome! No judgment either. Very reasonably priced
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November 2023 by Brenda Krallis
Great place to take your animals they are very good with them and very nice employees we have been going here for 7 years now and 5 years ago they saved our dog Midnight who had gotten ran over and shattered her back leg.. and you wouldn't be able to tell today she is on the go at all times...I definitely recommend this veterinary office...
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November 2023 by Hannah B.
They did great with my Dobermans ear crop. Everyone was super friendly and helpful. Thank you!!!
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October 2023 by Joshua Hart
Date 09/02/23 at 2PM. Disclosure: ive used kingston veterinary hospital my whole life. My cats are age 2 and 7. Ive had a dog beforehand that was taken here. Ive taken them here and 1 other place primarily. Brought me and my girlfriend's two cats in on Monday to get regular checkups. 1 cat of mine was heavily stressed out from the ride (not typically this bad. Never had to sedate him beforehand). When he gets inside, he is usually very calm. Got him on the exam table and vet tech told me to scruff him. In panic I did and felt awful doing it. Tried to get stole samples afterwords, I told the vet tech that this ain't right and we need to let him have a break cause he was stressed. Brought other kitty to table. Right when I opened the enclosure from the top, the vet tech scruffed him and started to bring him out. I'm talking IMMEDIATELY. All she had to do was urge him out or ask me. I told her to NEVER do this again. The vet tech then said she was getting the Vet. I waited 30 min which is atypical for here. My cats started to calm down then right when they came in the room (after I had to ask the receptionist to get them due mind you.the receptionist wasn't any issue), my eldest cat started freaking out cause he associated this tech as a threat and started spazing out. I calmly told the vet what transpired and told her I hope she doesn't allow this with other cats. (Thry can't be handled like that. They then about charged for exam fees that were never done. On the car ride back, my eldest cat had an anxiety attack and was yowling and drooling in the car perfusively. I got him inside and has been doing better. No apology was ever given to me, my cats, or my Gf when she called kingston veterinary hospital (she has not been able to reach the vets despite leaving a verbal message to receptionist). Points to be taken to this practice and I hope they take this to heart.1) cats are not dogs. Scruffing a cat should be a very last resort in a situation if even at all.2) if a cat, or any animal, is stressed, the vet tech and vet need to be trained to say no for the animals safety. I would've been okay with this.3) take responsibility. Stop making excuses when you messed up.4) since the vets won't address this, I'm leaving this review and am going to a different vet.
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September 2023 by Samantha Fisher
I called as a new patient and got in fairly quickly, great experience and friendly staff.
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July 2023 by chris cramer
It's far from my house so I probably won't use them on a regular basis but the staff was very nice and knowledgeable.
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June 2023 by Jolene
Took my little dog into Kingston to find out if there was anything that could be done about his seizures and the vet said that getting him fixed would give him less seizures. She had said that it never fails...well apparently my dog was a special case. He still was getting seizures like he did before the procedure. We called Kingston to let them know and they said they had no idea who we talked to about getting him fixed?! Then they said they can give us meds to treat him starting at $250 A MONTH!?! Went to another vet for a second opinion and was able to get him on the same meds for $50 a month.
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June 2023 by Debi Stone
They got us right in for an emergency! Staff was AMAZING!!! Very clean!!
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May 2023 by Taryn Rothe
This is the closest vet to my house so i called them when my dog was choking and her tongue was turning purple and after having me on hold to talk to the doctor they told me to drive an hour to medvet, now i work at medvet so i know they are better equipped to handle this type of situation but i also knew my dog would not have been alive by the time i got there. I luckily was able to get the stick out that she was choking on and i asked them if they could at least triage her to just to make sure she was okay, they paused and i said never mind ill go somewhere else. I have never had a veterinary clinic turn me away when my pet was on the verge of dying, they have all at least stabilized my pet.
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March 2023 by sherri burchett
My dog was diagnosed with heart failure. He takes meds to keep him alive and himself. We have been going to the Kingston animal Hospital for over 12 years. They were closed the Saturday I had to take my dog to the vet. So we had to take him elsewhere to be seen. We were also told to take him to our vet to continue his meds. We did as we were told. When it comes to this dog like most dog people my husband would do anything so sometimes he called to check and see if the meds were in. This last time he called theThe very rude and unprofessional Receptionist yelled at him when he questioned why the meds were not ordered the day he paid for them. She also said he would not get the meds until Monday! This upset him because our dog can not go even 1 day without these meds or his belly swells up and he can breathe or move. He might have said some curse words but he was also cursed at and worse he was made to think his baby would be uncomfortable and in pain all weekend. Sad thing is it had never taken more then 3 days after the first order. BTW I was called 20 minutes after the situation and told the meds were there. My husband was band from calling or visiting the office but yet the vet is on his personal Facebook page (not a friend)Attacking his character! He never tagged Kingston in his very vague post! So that definitely makes me wonder was this vet stalking my husband's fb? Very unprofessional staff! I will not be returning after 12 years! Don't ever make the mistake of questioning when meds are coming in or why payment was taken without meds being ordered!
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January 2023 by Jonathan Schmidt
Great care. Very caring & efficient nurses. Dr Jones is a skillful, compassionate doctor and animal lover.
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January 2023 by Richard Rogers
Everyone here is wonderful and extremely nice I am a truck driver and my dog needed to be seen they were able to see me on call and were able to solve the problem they did a great job my dogs like them very much
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January 2023 by Morgan Patrick
Love taking my animals here! The staff is so friendly.
