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October 2023 by Michael Foran
Very convenient for Lagrange, Oberlin, and Grafton. Secure and easy to manage online. Affordable too.
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August 2023 by Fulton Properties
Excellent service from new owner. Cheaper than others in the area
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May 2023 by Mike NorthBeach
Very secure and easy to rent online. Mike the new owner was very helpful with my questions. Highly recommend for a cheap convenient storage unit.
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April 2023 by Mariah Denham
I had a storage unit here for over 5 years. This is a great, out of the way, almost hidden storage unit area. Awesome security with the cameras and gate! Nice clean units (none of my stuff was damaged from sitting there) and it is very reasonably priced! The property manager, Mike is very prompt and polite when responding to any questions! Highly recommend!
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April 2023 by Tony Tyree
Mike was super easy to communicate with. My only complaint is that it can be a little tight at times with a full size truck and trailer to navigate around. Otherwise the short few months i had my belongings here everything stayed dry and wasn't infested with bugs or vermin.
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March 2023 by Mike Foran
New owner/operator who runs it well now. Very secure and convenient location in heart of Lagrange. Fast all-online rental and unit access. Accessible from Oberlin College which is helpful. Cheaper than most other locations in area.
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February 2023 by Emily Shrader
Had a great experience with them! Mike was always helpful and answered my calls when I had questions. The whole process was easy for me! Highly recommend.
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October 2022 by rebecca mckay
Very reasonable. Office staff are responsive and so helpful. Had my unit for around 4 years. Never an issue love the new concrete drive by C units. Well lit in the evening.
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September 2022 by Cynthia Priebe
I don’t normally post negative reviews because I don’t normally need to. We entered into an agreement with Kim to pre-pay for a year with a 10% discount. I have done this with other long-term contracts and on the few where there was a need to leave early never had a problem getting the balance refunded. Most organizations appreciate having their money in advance and provide the discount for not having to chase it down every month and for no other reason. In fact one of these places was another storage facility where we kept a boat that we ended up selling. We actually would’ve gone back to the same place if it were more conveniently located for the trailer. Within the first month of storing here, we ran into problems with trailers and old pickups loaded with burnt out car parts infringing upon the spot assigned to us. Looked more like a junkyard then a storage facility back there. One of the staff indicated that the owner of the junk had been asked to move it. Months later it was still there. They told us just to move down which we did. The next time we tried to remove our trailer we were hindered by a commercial truck parked in a non-designated spot. Once again we alerted one of the staff members. More than half of the time we could not get in and out of the facility without going over a non-designated 6” curb because of vehicles in the building in front of the storage facility blocking the true uncurbed exit. They actually did concrete work last year in the facility but did nothing to take care of the curb issue. We decided to move our trailer to a cleaner, more organized place. I called and the staff member agreed to end our contract effective August 19. I requested the two months unused of our contract to be refunded. Three weeks later, I get a call from Kim telling me that after talking to 50 other storage facility managers on an online forum, she did not owe us anything back since she gave us a 10% discount for prepaying. This just reinforces my statement that there is nothing in writing indicating that the money should not be refunded back to us. She also said that no one told her about the difficulties we were having. I suggested we should not be penalized by not receiving our refund as we reported our difficulties to her staff. (And I don’t believe it’s her staff). She started raising her voice to me and when I told her speaking in that tone was unnecessary, She did apologize stating that it is just the way she talks. When I explained to her that I was very disappointed that the problems that were brought to their attention were not addressed and this is why we left, she started raising her voice again ranting she’s in business for 42 years and multiple businesses… I have to admit I actually hung up on her. I guess two months of rent not refunded is a small price to pay for getting our trailer out of such a mismanaged facility.
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April 2022 by Milissa Lilly
Works for me. Gated and clean. Needs a face lift though really bad.
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March 2022 by john duvall
Got great service from here. And they were able to handle a short notice rental.
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November 2021 by Sharon Pizzamaker
We rented here for YEARS without incident...highly recommended!
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July 2021 by Lauren Day
They have many storage units and its secure. Fair prices and decent sized units.
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June 2021 by Saoirse Dempsey
Horrible, horrible experience here. As I'm sure you will be able to see in the most recent reviews, our terrible experience has only been met with passive-aggression and nastiness from the owner. Save yourself, and do not store your items here. Myself and a group of college students left our stuff here for 6 months, with the belief that our items would be well protected by the "24 hour video surveillance cameras as well as [the] gated entrance." Not only was my TV stolen, but the security is so horribly managed that they were able to sort through the many (over 30) boxes to pick and slice out a speaker, an expensive winter jacket, a computer, LED lights, college-provided thermometers, complete and full sets of cutlery and plates and bowls, as well as a pair of boots. How can they still claim to have "extensive" security when someone could take the time to sort through all of this stuff with no problem? COLLEGE STUDENTS DO NOT RENT. Our boxes, being sliced open and rummaged through, were also covered in rat and mice excrement, were wet, covered in dust, among other things. When I reached out to tell the owner that my items were stolen, I was met with complete indifference and nastiness. I was told that it was my fault because I was sharing the unit with so many people, and it was even suggested that it was one of the friends that I was sharing with stole my items. How else are college students expected to meet these crazy expensive prices? Are we expected to pay it alone? I seriously will continue to go out of my way to warn off people from using this sight. Do not believe the owner's replies to these reviews- they are the complete and utter truth and it is the owner that is meeting us with nastiness.TLDR; DO NOT USE THIS STORAGE PLACE IF YOU DON'T WANT YOUR STUFF TO BE STOLEN, BROKEN INTO, AND COVERED IN RAT P****
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June 2021 by Maya Das O'Toole
Huge disappointment. Not secure- we were robbed from our storage unit and blamed when the Owner was contacted. Little to no security measures & horrible customer service. I do not reccomend.
