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March 2025 by matthew douglas
Tara was the representative that helped me and she was so helpful, kind, knowledgeable and patient. I came in late right before they closed and she never made me feel rushed, even though we ended up being there well after close. Thank you again to Tara she was awesome
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March 2025 by Jeff Spiegel
Tara was great! She answered my questions and took care of me in a friendly, professional, and knowledgeable manner.
I left a VERY satisfied customer. Thanks Tara.
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February 2025 by Kate Olkhova
I recommend it!!! The team of Tara and Christopher are the best!!! They helped me to solve my tasks and goals. And they helped me buy a new samsung s 25 ultra!!! They have the best service! 🙂👍
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February 2025 by Amanda Kramer
Christopher and Tara helped us immensely! We had to add two lines, including a new phone. They were friendly and patient with us. We didn’t know how any of it works and they explained each step.
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February 2025 by Annie Pietch
Best service I’ve ever received at a phone/internet appointment from Tara! She helped me switch my phone plan and when my old provider made it difficult, she was there to help! She also made it easy to bundle my internet and phone bill. Highly recommend asking for her.
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February 2025 by Fares Chamoun
Tara and Christopher helped me immensely, had an issue with two people on my plan whose phones went into SOS mode after a transfer and they figured it out quickly for me!
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February 2025 by Xane Black
Great store, fantastic service, and the employees were super helpful.
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January 2025 by Stacy Traxler
Awesome customer service!!!
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January 2025 by Tara Rodriguez
Great customer service!
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January 2025 by Patrick T
They charge a 15 difference for internet speeds! 50 for low 65 for mid and 80 for fast! Although you’re paying the next tier up with taxes and router rental fee!!! Too Expensive!!!
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January 2025 by chris hughes
My new favorite AT&T store! Great customer service! Very friendly, helpful & knowledgeable!
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December 2024 by som t
Your door to door people just don't understand the word NO and not interested and the no soliciting sign. Train them better.
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December 2024 by Sharon McGhee
Steve and Chris were so awesome! 2 wonderful young men! Steve fixed my watch in 5 minutes, after 2 hours on the phone with AT&T, who then directed me to Samsung and another 2 hours on the phone they directed me to a Samsung store in Strongsville, where I was told they could not fix the watch. I wasted all of this time and travel! I just paid off the $500 smart watch and Steve was a Godsend! Chris as well! Thank you both so much 🙏❤️!
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November 2024 by Angela Golubic
I stopped into the AT&T store on Detroit Rd. in Lakewood a few days ago. Ken, the associate on duty, was talking to two ladies about their phones. He greeted me immediately and told me he would be with me shortly unless I had a quick question which I did.
I could not turn on the ringer on my new Iphone 15 Pro Max. Ken looked at my phone and like a Wizard, diagnosed the problem in 15 seconds
I had gone deep into my settings one day and messed everything up. Without Ken’s assistance, I would probably still not have a working ringer like some sort of dummy
THANK YOU KEN!
-John Golubic
‘Ken Fan’
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September 2024 by Steven Vanniel
The store was clean and welcoming. The staff is very helpful as well.
