Conrad's Tire Express & Total Car Care: A Legacy of Quality and Customer Service Established in 1969 by Joan and Ed Conrad, Conrad's Tire Express & Total Car Care has grown from a single store with eight employees to a network of 38 locations across Northeast Ohio, ranking among the 35 largest tire dealerships in the country. With a 40-year heritage of exceptional customer service, the family-owned business is dedicated to providing the highest quality products, a highly trained technical staff, and an operational approach that emphasizes competitiveness, convenience, respect, and fairness. Customers consistently praise the exceptional service they receive at Conrad's. Reviewers highlight the expertise and attentiveness of the staff, including Ron, April, and Brian, who go above and beyond to address customer needs and ensure a positive experience. Whether it's a routine tire change or a complex repair, Conrad's strives to make every interaction seamless and hassle-free, even accommodating walk-ins on busy days. With a commitment to excellence and a focus on customer satisfaction, Conrad's Tire Express & Total Car Care has earned a reputation as a trusted and reliable automotive service provider in the region. The business's dedication to maintaining its family-owned legacy of quality and care is evident in every interaction, making it a preferred choice for drivers seeking exceptional service and peace of mind.
April was so sweet and helpful. She made my experience 10/10
July 2024
My daughter and her fiancé live a block away, and have had great service and fair prices from Conrad’s. As a father who has always done 95% of my kids vehicle maintenance, it’s reassuring that they have found a place like Conrad’s! Thank you so much!
June 2024
I've been going to Conards in Lakewood for the last 5 years to have my family's vehicles serviced. Ron is the best and takes care of his customers. I also had a recent interaction with April who was fantastic. If there's a mistake made on their end, they make it right.