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January 2024 by Celeste B.
unprofessional management horrible customer service avoid at all costs there's three better pharmacies within 5 blocks
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November 2023 by Krissy T.
There website shows that there are appointments available and also states that walk-in appointments are available and welcome. I tried multiple times to schedule, getting to the appointment confirmation page but then receiveing a message that there was an error. Finally I decided that I would just try the walk in. There was absolutely no one there and I was told that I couldn't receive care because they were double booked. I explained the issue trying to schedule, and was told they were double booked. I asked if I could wait for a cancellation, because again...there was not a single person there ...and I was told no. There are very few options for veterans to receive care. CVS is one of the only places to receive care other then the VA hospital. So after being repeatedly denied care by CVS I will have to waste the VA's time and resources to be seen at the Emergency room for an ear infection.
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November 2023 by Emily O.
twice in a row forgot to fill my medicine and then made me wait 30 minutes for them to fill it.
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October 2023 by Jennifer M.
Pharmacy staff is angry and very unfriendly. I get that you are busy but at least fake some kindness. The person at the Pharmacy checkout mumbles and tosses your prescription on the counter without a word. No thank you, have a nice day...nothing. she obviously hates her job
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July 2022 by R H.
The employees at Pharmacy in CVS in Lakewood OHIO West 117th has drastically went down hill. I had a issue about my prescription and The young lady red head seemed annoyed. She and others were immature, impatient, snarky and rude and always complaining about being tired. I have been picking up my prescriptions there for at least 10yrs due to location. Seriously thinking about switching pharmacy's I do not play with my meds.
