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October 2025 by Katya Alamouri
I had an excellent experience with Tasneem when she administered my flu shot today. She was incredibly respectful, kind, and professional, making the entire process smooth and comfortable. I highly recommend her to anyone needing a flu shot
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June 2025 by April Jo Blackburn
Stopped by to pick up my prescriptions and literally had the steel curtain slammed in my face as I stepped to the counter….. “We’re going on lunch, you’ll have to come back at 2:00”.
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April 2025 by Jessie Lee (99 Degree)
It's giant eagle, no Publix or Tops but it's what we have
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April 2025 by John Scott
Keegan was very polite and saved me a lot of money on a prescription! Very professional and good customer service. Thanks!
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March 2025 by Aren Barbee
I love the pharmacist here. He always takes the time to explain or help in any way that he can. Super knowledgeable and seems to genuinely care about mine and my family's well being.
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December 2024 by Patrick Foye
The techs and especially the head pharmacist are the nicest I’ve experienced. The pharmacist/manager is the most engaging and helpful I’ve ever had, going out of his way to call if there’s an issue, give suggestions to pass onto my doctors if there’s supply chain issues, and overall friendliest and most caring I’ve had. Previously I had used another Giant Eagle pharmacy and while they were polite, they didn’t go out of their way to help like the manager at the Detroit Ave location. The staff reflect his demeanor and that speaks volumes. They always make sure to find the cheapest prices available since I don’t have insurance and are equally as friendly.
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December 2024 by Melissa Varner
I just wish they had a drive through but the customer service is always great 👍
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June 2024 by April Spurio
Thanks for making our baby shower memorable with a customer made cake, which was delicious
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June 2023 by a Petula
Walking into this Giant Eagle to pick up my meds, is like walking into a Wes Anderson film. Why is there no drive thru for the pharmacy?! I’m guessing because the parking is not set up for that..When they have the “head pharmacist” come over and speak to me about my meds, he comes off condescending and rude. I cringe when I go in here. I’m looking for a new place!
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March 2023 by Jeffrey Sierputowski
The pharmacist and the staff are great. Very helpful, very knowledgeable.
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December 2022 by Taylor Seitz
Zero stars. This pathetic excuse for a friendly neighborhood pharmacy is a waste of space in an otherwise beautifully maintained historical landmark of a city. Not only does it not have a drive thru, speaking with any one of the staff is like being scolded by the middle school principal. It’s horrifying, unnecessary, and downright embarrassing for everyone unlucky enough to bear witness, let alone be directly involved.This pharmacy location was suggested to me by the friendly and courteous staff at the W. 117th location after they were unable to fill one of my prescriptions due to stocking issues. From the beginning of my phone call, I was made to feel like I had interrupted something far more important. After I gave my name, birthdate, and refill request, I was placed on hold while the pharmacy tech checked to make sure it could be filled. After some time, the call resumed, this time with a new voice introducing themselves as a pharmacist. I gave my name, birthdate, and refill request again. Without having to hold, the pharmacist was quick to tell me they wouldn’t be able to fill my 3-month supply. I corrected him that I only require a 1-month supply, to which, he told me that the stock at his store is low, and he has to have enough for his “regular patients” at his particular store. I pointed out that I was a Giant Eagle pharmacy customer that filled regularly at the location on W. 117th, among others, and was encouraged by them to call. To these obvious tender pleas for amnesty, I was repeatedly told the exact same thing in a truly astonishing number of variations. When I then told him that I felt that was a pretty rude way to operate, considering I need the medication, he showed no signs of empathy, talking speedily about shortage of stock everywhere and having to fill other prescriptions for the day. At one point, he even told me I was misunderstanding him, followed by, “I wish I could help you, but I have to prioritize the people that live 2 blocks away.” I had to laugh at this point, so I knew it was time to give up. I thanked him for absolutely nothing, and hung up to call another Giant Eagle location. The very next location that I called was able to set up my prescription refill in a matter of minutes. It genuinely boggles the mind how it pays to be so downright unkind. I hope all the staff has a great day today, maybe catch some positive vibes. And I hope none of the LaKeWoOd ReGuLaR PaTieNts ever have to feel the type of ostracizing treatment I experienced this morning.
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December 2022 by John S.
They must treat their workers like sh*t. Seriously, there's no other reason to consistently be this short-staffed.I stopped in to pick up some hot foods from the deli. There wasn't any. The hot foods section was closed down. Deli- closed.Fresh meats and seafood- closed.Long lines to check-out.The self scanning is at best a nightmare. 9 out of 10 times assistance is needed mid-scan.Shut it down! Remaining workers, I'm sorry but you can do better.
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October 2022 by Lo Lynn
!!! HUGE SHOUT OUT TO SCOTT !!!
(Curbside Delivery)
He didn't have to personally drive to my home but he did!!! An extremely unprofessional Door Dash delivery driver deliberately left my entire order on my apartment lobby (1st) floor and told me on the phone after refusing to deliver my groceries to my actual apartment door to "KISS MY A**"!!! Scott actually listened to me on the phone and is holding that gentleman accountable for his inappropriate and unprofessional actions, something that hardly ever happens anymore in this overly sensitive world ... Thank you for going above and beyond for me. Giant Eagle is lucky to have you and I hope appreciates you and the excellent work you do along with the extremely caring service you give to your customers. You are a breath of fresh air and a true diamond in the rough!!!
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September 2022 by Ana B.
Yes, unfortunately it's as bad as most say..but it is nearby & usually a quick in & out when in a pinch. dont count on it having a specific item or for any special occasion aside from a simple kids birthday cake you may need on demand..& still there are no guarantees in life, especially at this supermarket (not very super).
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September 2022 by Tyler K.
This store is absolutely awful. I've never seen a business make it so difficult to buy anything... hard to navigate the store, which looks like it's from 80s, and nothing works... how is this place still open?
