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November 2023 by JKel
Huntington closed my account because of a scammer,and I had all my money in my account.they're just sitting on my interest it's taking a while for me to get my money.
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July 2023 by John Sureemee
The young people who work here need customer service training. They just walk away from customers and/or ignore customers for long periods of time. Maybe they are doing something for me but it doesn’t feel like it. Makes me feel abandoned.
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March 2023 by Augie Stanley
No one in line and they still will have you wait 10 minutes to be served with 3 tellers working , this place is outrageous
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August 2022 by Scott Peskowitz
The teller working today was extremely friendly and helpful with a certified cashiers check. Going inside a bank is almost as bad as the DMV but she made it smooth and painless. Thanks
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June 2022 by Dazzed 4e
The teller would not deposit my child's ssid check in my account, bc she said I had to have a payee account!! Ignorance. I'm unsure why she thinks she knows more than the SSA. She totally didn't know what she is talking about, as my child is underage. I will not be banking with Huntington much longer. Ridiculous.
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February 2022 by Jillian Moran
Lakewood Huntington is the absolute worst in customer service. Huntington is my bank and they are my branch. Every single time I deal with my branch they are rude, unprofessional, and make up excuses as to why other branches preform services that they do not. I would give a minus star if it were possible. My advice choose a bank that appreciates their customers not Huntington
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December 2021 by Matthew Semaan
Horrible service , worst bank there is. No local branches across United States, low withdrawal limits, I could go on and on. Can’t wait to close my account with them. Stay far away.
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August 2021 by Tim Cebula
Deposited money specifically for investments. Money still hasn’t been touched since May. Absolute disaster and 0 accountability
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June 2021 by victor lopez
The employees of this branch are incapable of doing any thing more complicated than deposits and withdrawals. I tried to open a new bank account that was specifically Not Linked to my previous account. Only to end up with 2 accounts that are linked and i still have a mystery phone number on my account that i told the guy to take off and replace with the proper number..... it is still there. Garbage bank.
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March 2021 by Calavera Candy
Very helpful bank.
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May 2020 by Q Bee
Have gone through a solid year of fraudulent charges to my account. 4 pages of disputes that were never entered into the system and when i went back the guy that was helping me "quit" and they told me they couldnt locate my information on the disputes. What? Youre a bank! Thousands of dollars taken and havent recieved anything back but maybe $50 total. The "branch manager" fought with me via phone when i asked to make an appt. To sit down and talk about everything. He said "well are you going to show up?" What kind of manager talks to a customer in that manner after everything that has happened to my account. The lady also never gave me back my debit cards that had a pin attached. By law they are suppose to give the card back. She FedEx'ed me a new one lol. I had to hire a lawyer and spend yet MORE MONEY because of them, to look into my issues that could have been easily resolved. This bank is nothing but BS, and i would not reccomend it to ANYONE.
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September 2019 by Joseph Morales
Melissa always has a beautiful smile.. very helpful
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June 2019 by ·Dèmønïc Ângel·
Been with the Huntington Bank since I first started saving my money and still when I had to switch over to a different location Huntington still held true to it's business. With good service and people who actually care about there customers it's like they know what I'm there for the second I walk in the door. Which in my opinion is awesome when I don't have time to deal with long drawn out plans because like everyone I more important things to do with my time you know.
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April 2019 by nicole collins
I use to come here alot but I came in here a couple months ago and the big guy was very rude and denied to help me because my account was overdrawn and I asked him very nicely if he could please take my loose change mind you 90% of it was quarters and he refused and said I need to come back when I can roll it my self . I do understand that its probably aggravating if someone came in with a 1000 pennies I would understand that but I literally had like 8$ in quarters and a couple other loose change not much at all . And they have a tray that helps them easily count it and he lied and said he didnt when I was clearly looking at it behind him and other bank tellers have used it for the exact reason . Then today I came in again with 90% QUARTERS and the lady Jodie said "I guess I can help you this time" but she gave me the cold shoulder the WHOLE time. I honestly dont understand what the problem was when they literally sit in a chair ALL DAY and handle money God forbid you help someone and treat them correctly too I just don't understand the problem when it was literally all quarters practically they act like they had to work so much harder . Will not be returning here since I get treated like a second class citizen everytime .
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August 2018 by Halle Saunders
Matthew was incredibly helpful with assisting and answering my questions. Thank you Huntington Bank Lakewood!
