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February 2024 by April Spurio
Diana is the best!!! Thanks for all your help, much appreciation to you.
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January 2024 by Ron
If you are looking for A very reasonable priceWith QualityCome to Cove Detroit10 yr customerMike The Owner And his crewAlways have been very Generous to meI was in an unfortunate situationMike Delivered AgainKind Professional ManAlways takes care of meRon R.
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December 2023 by Wade
Diana is the most patient & knowledgeable person ever!
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November 2023 by Mikey P.
They really helped me out and hooked me up, when I desperately needed it. Very accepting and awesome experience. Thank you, forever grateful
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September 2023 by Azrael Steele
I went today to ask about the sign above their door that says they buy, sell, and trade used phones. I wanted to know if an old device would be worth bringing in, so I waited my turn and politely asked about the phone I wanted to sell. The owner was very rude to me on hearing that it wasn’t an iPhone or something like that that I wanted information about, almost mocking. If you want to sell an old phone, go somewhere else if you don’t feel like being made fun of. The owner is also just in general extremely rude unless you’re making a very large purchase. On top of everything else, the owner didn’t have the decency to not behave this way in front of my toddler who was with me.
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July 2023 by Kimberly Anne Barden
Diana is always so friendly and knowledgeable about their products. She always finds us the right deal to save us money. I highly recommend T-Mobile.
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July 2023 by R K
The ladies were very helpful and friendly
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May 2023 by Naomi Williams
My friend lost her phone this past Saturday. Being without a phone until Wednesday was very stressful for her. Mike and Trinity are the best representatives ever. They worked extremely hard to get a phone set up for my friend. They experienced system issues but were still able to get her all set up. She was able to leave with a top grade phone, a new number, and everything working in order. Thank you so much, Mike and Trinity.
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March 2023 by F. Underhill
The guy was rude and disrespectful, so I just left.
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March 2023 by zero fivr
Great Hands-Oncustomer serviceI always have an awesome signalVery inexpensiveYou will not find a better owner than MikeHe's very friendly and has always helped meHis staff also and very knowledgeableI've been shopping here for approximately 10 yearsIf you're looking for a quality service quality phonesThis is the place for all of your cell phone needs
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February 2022 by Steven Richards
I wanted to leave a review in order to give thanks to two of the customer service agents who work at this location: Diana & Katie. I went there about a month ago. I was having a really bad issue with my phone and needed it to be resolved ASAP. Diana and Katie was very friendly and helpful, and definitely resolved the issue, saving me from having to buy a new phone.
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November 2021 by arthur gilham
The person working the counter...Diane I believe was awesome...everything else was horrible after 45 minutes on hold with 611 nothing was resolved and I eventually had to hang upI waited 4 days for an overnight fedex delivery for a replacement phone...ugh
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September 2021 by Cynthia Fortner
Katy is amazing... best customer service ever!!
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September 2021 by Ramon Rivera
I had a good experience here and the staffing was well informed about the the phone's that are being sold here.
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September 2021 by Mike Hawk
The manager is arrogant and gets a laugh out of making fun of people.The way I look at it is, if you don't like people that aren't you or your race (that are PAYING CUSTOMERS). Might I suggest working somewhere else? You and your staff have become way too comfortable being disrespectful, unprofessional & immature. If only you knew what we were thinking lol. The second hand embarrassment is real. Note to your future self: do better because you aren't going anywhere.
