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August 2023
Had an ear infection but was told I'd be ok to fly for work in a couple days. I flew and when I was in the air I thought my ear drum was going to burst. Now I've been stuck across the country unable to fly home. Sound advice
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March 2023
They billed my insurance incorrectly and when I called the billing line they told me they can’t fix it because they don’t have anyone to make outbound calls so I have to have my insurance call them and MAYBE they can fix it. Terrible customer service and business design.
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November 2021
Charged me 129 dollars randomly. I call them...someone messed up my insurance, said it would take 2 to 4 weeks to refund me. Absolutely outrageous, that they can just charge my card but won't refund me when they state they made a mistake.
