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January 2024 by Halle M
Had my hair cut by Elaine - first time going to this location & her. My hair is a blunt lob. Best haircut of my life! It lays perfectly and looks amazing. Highly recommend her if you’re a short hair girl looking for a good cut, trendy short hair style without looking like a “‘mom cut”
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October 2023 by Emily Klenotic
I adore it here. Such a beautiful relaxing space and the best talent in the area. Meredith does the most amazing nail art and Elaine takes the best care of my hair, cut and color always looks amazing. Book in advance, it's sort of hard to get in, but worth it!Services: Shampoo & conditioning
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July 2023 by Chris Vitale
The absolute best of the best! Highly recommend! Been coming here for years and truly love it!
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June 2023 by Colleen Maher
I had an appointment with Kristen Mee. I had the best experience and was happy to book another appointment with her at the salon.My former stylist had a baby last fall and didn't resume any work with clients. I have been to multiple salons on the west side searching for a new "home" and never felt fully comfortable. From the minute I walked in to the moment I walked out the door, I felt valued, respected, and appreciated. I walked out with a total confidence boost!Kristen was professional, took her time in our consultation, and asked a lot of questions to find out what I wanted and how I manage my hair (and listened to my answers). She's also adorable and very personable, which is a huge bonus.I am extremely happy with my hair and the service I experienced. Keep up the clean, friendly and professional atmosphere...it's appreciated!!!Services: Hairstyling
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March 2023 by Rhiann Gordon
Stella and Shay is by far the nicest salon in Cleveland! All of the girls are extremely talented and are always willing to go the extra mile to make sure you leave happy! The new location in Westlake is beautiful. If you haven’t checked it out yet - what are you waiting for?!
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November 2022 by Sabrina _
I had a gel manicure done and had a great experience from the moment I walked in the door. I was greeted quickly and they were immediately ready for me. Elexis was patient and kind. She did a wonderful job on my nails.
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June 2022 by Alexis Kimoto
I cannot believe how poorly I was treated by Stella and Shay. I made an appointment for a set of gel nails over six weeks ago. The technician called AND texted me last night to confirm my appointment today. A mere 45 minutes before my scheduled appointment they called and cancelled. I was told that the next available appointment available to me would be July 25th! My husband and I both lost a day of work and I was given absolutely zero consideration when it came to rescheduling. If this is how they treat clients, I would think twice before scheduling ANY service with them.
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June 2022 by Nicole B.
They did my sisters nails for her wedding which I paid for. Super nice place, crew and quality. Decent prices
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February 2022 by Kym Ghotra
Soooo I really wanted to love this place. The staff is friendly and it’s a very chic spot. However, the quality of nail work is trash. I had to go back to get my pedicure fixed due to thick nail paint and too many coats. They were nice enough to squeeze me in and get it fixed before my trip. But I also got Apres Gel Extensions and this hurts my heart but they started popping off after 4 days. I spent way too much money.Services: Manicures
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November 2021 by Callie
I’m pleased with my hair but not the price. I’ve never paid $230 for a root touch up and partial highlights. (That did not include the tip) The Aveda salon I’ve always gone to charges around $160 for the same service. I don’t understand the inflated price. I was not offered to buy any of their hair care products when I checked out. It’s surprising that they didn’t recommend the shampoo and conditioner to purchase. I definitely won’t go back for any color services.
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October 2021 by Danielle E
Came in for a pedicure. Generally had a good experience with my girl. She painted my nails really well and the gel stayed. Only problem is that several weeks later I noticed a fungal infection on my toe (which has never happened to me before). My toe nail is now completely off, and I am on anti-fungal meds. I know that this infection came from getting a pedicure as the girl was poking my toes with the metal tools and got under the skin. I will never allow another nail salon to use any sort of cuticle pushers or “dig” into my toe nails again. Good thing it’s fall or I would be way more upset about the loss of my toe nail.
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October 2021 by Kelly Stillman
My girlfriend and I had the Top Shelf Manicure and Pedicure done by Courtney and Elexsis. Stella and Shay came highly recommended by one of my friends and she was spot on!! We have had this treatment done by other establishments but nothing, I mean nothing compared to the service that we obtained here. Both technicians were extremely skilled, professional and very meticulous in their work. I HIGHLY RECOMMEND Stella and Shay to anyone, both male and female who want to receive top notch, great care from an establishment that truly cares about their clients. We will be definitely be coming back for future services!!!!!!!!Services: Manicures
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October 2021 by Kayla T.
Loving my recent haircut from Betsy. She asked all the right questions and gave me a super flattering haircut with very little guidance from me. She was so fun too, I can't wait to go back!
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September 2021 by Kathleen C Tulevski
Extremely clueless person answering the phone today....aggravating
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August 2021 by Kelly Ciryak
I absolutely love Stella and Shay! Their services are always phenomenal and anyone that’s done my hair or nails is always so friendly!! And the atmosphere is great!~However~ the reason I had to knock 2 stars is because this is the third time I’ve received a call the day of an appointment that they need to cancel:( happened twice with a nail appointment, which is not that big of a deal considering the amount of walk in places I was able to get in last minute. But because of my work hours it’s already difficult for me to snag those few appointments after 7pm on weekdays and even harder to get one on a weekend when I’m free:(This time I was notified 2hrs before my hair appointment that I scheduled MORE than a month ago for a wedding I have coming up. And took time off of work for it a month in advance as well. The woman on the phone who called to get me to reschedule rescheduled was naturally having a difficult time getting me in before the wedding I have in a couple weeks considering they book up FAST!Long story short, They were able to squeeze me in but I am now having to take more time off work, and they were only able to fit me in for a partial service compared to what I initially scheduled. Depending on how this next experience goes, it may unfortunately be my last time:(Services: Manicures
