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March 2023 by Tom M.
I have been renting an indoor storage unit from this location ever since I moved back to Ohio. I greatly appreciate how helpful the staff is every time I'm there. It is extremely convenient (immediately off the West 117th exit), well lit, monitored and very clean. I would highly recommend this facility to anyone looking for a very fair priced and temperature controlled place to store their valuables. Make sure you ask for Russ. He's so helpful and will take the time to walk you through everything they offer.
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February 2023 by Jennifer McTernan
I was scheduled to rent a U-Haul truck from here recently to be picked up at 8am on a Sunday. Although the store was not open that early on Sundays, the owner Abe assured me that it would not be a problem and that I could call him about 20-30 minutes before I picked it up so that he could complete the necessary paperwork at home and tell me how to access the keys to the truck I rented. I even called again a few days before to confirm, and was again assurred that it was all set for a pickup Sunday at 8am. Sure enough, the morning of, Abe was not answering the phone and it was going straight to voicemail. Repeated attempts continued to go straight to voicemail. I even drove up there, and found the store closed with Abe still not answering. Thankfully, I was able to contact a different U-Haul dealer at a different location and switch my reservation to them for a 9am pickup. But as a result ended up getting a later start for my move and never even ended up getting a call back from Abe about what happened. SO, DO NOT RESERVE A U-HAUL FROM THIS LOCATION. YOU WILL LIKELY BE LEFT WITHOUT A TRUCK THE MORNING OF SCRAMBLING TO FIND ANOTHER OPTION AT THE LAST MINUTE.
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January 2023 by Jennifer M.
I was scheduled to rent a U-Haul truck from here recently to be picked up at 8am on a Sunday. Although the store was not open that early on Sundays, the owner Abe assured me that it would not be a problem and that I could call him about 20-30 minutes before I picked it up so that he could complete the necessary paperwork at home and tell me how to access the keys to the truck I rented. I even called again a few days before to confirm, and was again assurred that it was all set for a pickup Sunday at 8am. Sure enough, the morning of, Abe was not answering the phone and it was going straight to voicemail. Repeated attempts continued to go straight to voicemail. I even drove up there, and found the store closed with Abe still not answering. Thankfully, I was able to contact a different U-Haul dealer at a different location and switch my reservation to them for a 9am pickup. But as a result ended up getting a later start for my move and never even ended up getting a call back from Abe about what happened. SO, DO NOT RESERVE A U-HAUL FROM THIS LOCATION. YOU WILL LIKELY BE LEFT WITHOUT A TRUCK THE MORNING OF SCRAMBLING TO FIND ANOTHER OPTION AT THE LAST MINUTE AS I WAS.
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October 2022 by Tammy White
Very nice people!
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December 2021 by KIM HARTMAN (bigmomma2mbb)
The gentleman who waited on us was nice & explained everything we needed to know. Lucky for us this place is right in between for us so not many miles.
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June 2021 by Manuel Rodriguez
Good an fast service
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March 2021 by David Lee
Good customer service
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April 2019 by Zac Sekerak
If you need to move or need to haul something guess what this is the place for you...but you already knew that. So if you are gonna choose a place to rent a uhaul choose this place the guy inside was real nice and helped shovel the truck out of the snow for us and the truck itself was real clean and drove well. If I ever need to rent a truck again I'm gonna be coming back ðŸ˜
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January 2019 by Osama Kandah
Very courteous, helpful and goes the extra mile to help event hough it is a small business, great
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October 2018 by Amber Singleton
Small lot, was weird at first but i got uhals off this guy like 3 times now and he is always fast, kind, and will sometimes cut u a deal depending on what you need. Very helpful.
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March 2018 by Sabrina Merkosky
Great service where i dropped it off not where i picked it up the lady over charged me a 100.00 when i reserved with a credit card and had to wait till the figured it out how i was going to get my money back