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November 2023 by Romona Inskeep
I know there are not enough letters available to say what I would like to, but, I can tell you…I went to Dr Jacob Stoler at the Lancaster location(my first visit). He listened to a very complex health history, asked questions, did the most thorough exam I’ve ever had, and in addition to setting up my glasses he referred me to a surgeon…I had two very specific and not extremely common conditions…I will be having surgery in January and February.If I had not seen Dr Stoler I was told that I was at a high risk of going blind, I needed surgery quickly, and that I should be grateful for his attentiveness and knowledge in a complex situation. I additionally owe him for the speed of his efforts, as clearly I am on a short timeline to what could have been a medical tragedy for me.When I went back to thank and update him I had the opportunity to speak with the GM Mindy Warner - both were incredibly professional, humble and only concerned with whether there was more they could do to support me.I seldom write reviews (only if something is so bad or so good, I feel people really need to know). People need to know about this great group of eye professionals.I still tear up when I think of what Dr Stoler has done for me. Thank you, Dr Stoler & GM Mindy ❤️?
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November 2023 by Joseph Gillette
They quickly replaced my glasses that broke and have amazing customer service and atmosphere. The glasses model that I bought were cheaply produced however, and had the glue that held them together completely wear out and fall apart. They fell within warranty, and were replaced quickly so I have no complaints besides the one cheaper produced pair.
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November 2023 by Jani Marie
Great experience with Courtney, helped my husband, and I so much to place our order for our new glassesA++++ experience
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October 2023 by J Kevin Schmelzer
Everyone tried hard to take very good care of me. All exams and tests were clearly explained and professionally administered. Optometrist was thorough friendly and confident. Kurty provided good advice and selection of my new frames and fitting. Friendly atmosphere. I will return!
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October 2023 by Bogey B
excellent customer service from Kourtney C. I highly recommend asking for her she's very knowledgeable. she is the reason we came here for my daughter in law after she helped my boyfriend. she also repaired my DILs broken glasses so she has glasses to wear while waiting on her new ones.
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September 2023 by carla teets
They found out I had good insurance and jumped my bill to 500.00 so no glasses for me !!! I ask the girl why so much she told me cause I have insurance they help people with no insurance
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August 2023 by Ben Jones
Everyone was nice no complaints and I can see so they did good.
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May 2023 by Brandy Kelley
The girl that helped me was so friendly and helped me choose my frames! Best experience ever!!!!
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April 2023 by Darrel Cruey
The people there are great and courteous and I received my two pairs of glasses in a a record time of one week
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April 2023 by Christopher Castle
I would recommend having eyes checked at America's Best due to price selection of glasses even too designer glasses down to the exceptional help and customer's service and Kurty done an excetiinal job at the Lancaster Ohio center
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January 2023 by Thomas B.
I bought glasses there a couple of years ago and had to havexthe lenses replaced under the warranty because they scratched so easily. The 2nd pair of lenses aren't any better I can honestly say that the quality of the lenses has to be the lowest I've had in years and I've worn glasses for over 45 years
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January 2023 by Connie S.
Great service and friendly. I want to follow up for additional info about my glasses and they may get more money from this inquiry. The 2 phone numbers on internet DO NOT WORK. They are 1.888.859.2216 AND 740.277-4587. My phone call was dropped and no response from either number. Thank you. My phone number is in your customer database so PLEASE CALL ME BACK. Thank you.
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December 2022 by Say Something
The staff was amazing !From the minute I walk in the door an the receptionist greeted me by name an explained the process,An then the staffs help with picking out my frames, With no wait time got my eye exam.. Then the last step working with Kurty that answered all my questions an explained all warranties an how they would benefit me personally. She built the value in my purchase’s. No buyers remorse here’s.I’ll be recommending to Freind and family.. Thanks again Kurty for the restaurant’s suggestion 5⭐️ Phil
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November 2022 by Linda Sinift
I was very happy with my experience with America's Best. Everyone was helpful and courteous. I love my new eyeglasses and can't believe how well I see wearing my new contact lenses.
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November 2022 by Tad Darfus
5-STAR service from Kortney and Hal, we were treated so nice and my wife was able to get a new pair of glasses with top of the line lenses and transition. We saved over $200 from price estimate she had from glasses store in the mallVERY friendly service, technician took her time to make sure measurements were spot on and even had Hal double check her. We will definitely be going to America's Best from now onR E C O M M E N D E D
