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July 2024 by Fritzie Nitschke
Sebastian at the Lancaster River Valley AT&T store is absolutely wonderful. He has a terrific sense of humor, knows exactly what he’s doing and does it. My daughter and I enjoyed the entire experience. Plus we love our new phones.
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July 2024 by Fish Fever
Sebastian was quick and knowledgeable ? 5 stars and the people are all awesome!!
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July 2024 by Jennifer Capretta
Dan was extremely helpful in fixing my son’s phone and setting up the discount. Everyone working in the store was kind and willing to help us.
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July 2024 by A C
Do not shop at this location some staff was very rude and kept talking over me not allowing me to speak, also would not sell me a phone that another worker verified they had in stock.
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June 2024 by Brandy McCreery
Spectacular service!!! Super helpful. Helped me when the online tech fell short.
I will be back to the store!! NOT online.
Todd was great…. In the store. Thank you Todd!!
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May 2024 by Sarah Johnson
Sebastian was so helpful and so kind! He helped us with our bill and gave us all the information we needed to make our future decisions. Shout out Sebastian!!
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April 2024 by katy weaver
He fixed my phone in under 3 minutes and I was back on the road! Very grateful for the quick knowledge!
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April 2024 by Greg Young
Jacob is very professional and recommend him to anyone looking to get service there
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March 2024 by Aaron Johnson
Went in this store to get a new router. They proceeded to tell me that to do this i would have to cancel my plan and start a new one. Which in turn then would over double my cost per month. I told them if this was the case i would be canceling my entire service and switching carriers. I left there drove 5 minutes up the road to the next ATT store. Within 20 minutes had my new router without cancelling my plan. I would not send anyone here unless they want to be lied to and ripped off.
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January 2024 by Lhyn Garren
Stuff are very friendly and as soon as they enter to the door they accommodate me right away. The guy who assist me is very helpful, just forgot his name. But yah I recommend them
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January 2024 by Devon Sockman
Very great experience, great help. Had zero wait time!
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January 2024 by Megan Abram
Sebastian did an amazing job switching my husband over to my first net account. got us squared away with new phones and case/ screen protectors. However he said the $46.00 screen protector would be replaced for free anytime it broke. I got the phone yesterday and less than 4 hours later I have a chip and a huge crack across the screen. I call into to verify the process & was told to stop in. Get sat down at a table about to replace the screen and the rep tells me it’s $10.00 fee for using warranty?! What warranty? I was NEVER told that I would have a warranty with a deductible that would have to be paid in order to have the screen protector replaced. Extremely unhappy that things were not properly described before purchase. My last screen protector lasted 3 years before there was an issue. This one didn’t last 4 hours, and that was while being inside my scrub pocket next to my abdomen with nothing else next to it.. save yourself the $$ and purchase them online for half the cost ??
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January 2024 by Karlie Lang
I went to the Lancaster store to transfer my daughter to her own account, Sebastian helped me and did not give up until I was taken care. Great service, super helpful would recommend him a million times over.
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October 2023 by Ty Ream
Good service.
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October 2023 by Natasha Caudill
Nice location and great assistance.
