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July 2024 by TERRY MYERS
CHASE THINK WE CLOSE THE ACCOUNT SOONOR OR LEDOOR W FI GO FR IT st ST ST ga pa a terry or carl
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June 2024 by Heather Friel
I caught my local chase bank stealing money out of my account. Once I confronted them about it I was not only hung up on but they also tried keeping my money! Thieves!!
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June 2024 by rachel
Worst branch of chase bank I have encountered!
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May 2024 by dan nugeness
This branch has the worst phone system, when you call the branch they automatically transfer you to the 1800 number. From there they transfer you 10 times and wait on hold for 45-60 minutes just for them to say they will transfer you to the branch and you need to start over each time. Ibe been banking with chase for 20 years and highly thinking about switching banks because of this branch service
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January 2024 by Weird Pxl
Most difficult bank I've dealt with. Had someone somehow get my card info and make some fraudulent purchases and was thankfully notified by chase and had my card cancelled. Received my replacement card and used it for roughly two weeks before I tried to buy something only for my card to repeatedly be declined. I called chase customer support and got no answer and had to reserve a place in line to receive a call back. They finally got back with me and told me they cancelled my replacement card because I used the same pin as my old card and that somehow tied them together and made my replacement card compromised? They cancelled my replacement card without any warning or notification nor did they mention anything about me having to change my pin for my replacement card. I received my new replacement, replacement card after waiting another week and made sure to go and change my pin only to find out I have to wait another week just to receive a pin they're making and if I want to set a custom pin I have to physically go to the bank to set that. Why can't it just be emailed or texted?? This whole experience has just made me not want to bank with chase the only reason I use them is because of their zelle feature.
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July 2023 by Kevin Benson (Kevin Benson)
Used to be Peters & Trout Temple of Fashion
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May 2023 by Don Weirather
Very nice people. Know that they are doing
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April 2023 by Cindy Waits
Teresa MCDOWELL,and the bank teller was very helpful,and took there time,and was thoughtful,considerate,and caring...Thank You Very Much Chase Bank...?
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September 2022 by Jennifer Peters
Unfortunately, on phone for long holds, then couldn't understand employee, hung up on, called back, same thing.....told me I had duplicate deposits (which was not the case)
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September 2022 by Jase Quinn
I had this bank for years but then they cancelled both cards on my joint account with my partner. We closed the account shortly after. That was 6 months ago and now I am trying to make an appointment with the local chase branch at Lancaster, Oh and no one has been trained to answer phone. Because of these problems I will be going elsewhere
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September 2022 by Debbie Cook
Wasted over an hour on the phone because I was deliberately hung up on. Customer service at Chase is horrible. I deposited a payroll check for $4000 and they've had a hold on it for 2 days. Done with Chase!!
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August 2022 by Janet Dotson
Holiday weekend, gas price as well as groceries sky high & they could have put a sign up that bank machine is still not working!!
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July 2022 by Adam Dawson
What kinda bank NEVER answers the phone n can't cash a 3213$ check
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July 2022 by Larry Ringhiser
Fix your atm, it's a part time worker
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July 2022 by Amanda Gardner
EVERY TIME I GO TO USE EITHER ATM THEY ARE NEVER DISPENSING CASH. Very inconvenient.
