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September 2023 by jeff kirkbride
Kinda tough to get into and out of but nice clean store with tons of items
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August 2023 by Mark Anthony
I always run up here in the evening to grab popcorn before heading home to watch a few movies on Netflix with the kids .... convenient little place !!!!
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August 2023 by Jim McGuire
Friendly people; vast selection; competitive prices; quality merchandise. Love their bagels!!
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August 2023 by Skylar Lewis
They have anything and everything. Love this store. The only thing I don't like about it is they don't have plastic bags you have to buy paper. Great selection of everything!
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August 2023 by Leah Akers
My boyfriend and I were there Tuesday evening right before closing time. We were checking out and needed assistance because we accidentally scanned an item twice. The Manager ( he was a man, dark brown hair, glasses, about 6 foot tall and closed the grocery store on Tuesday 08/01/23) was at the customer service desk on the phone so when he hung up I politely said, “excuse me” and we had our light blinking on our check out machine he came over to assist, completely ignored my boyfriend and I. We finished up our check out and we’re walking out, the man was standing at the front of the store and as we left I said to him, “ Have a good evening”. Completely ignored me again. Very rude and poor customer service, not very friendly. I hope he doesn’t treat all of his customers or coworkers like that and he was just having a bad moment.
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July 2023 by Timothy Keil
I love shopping at this store. It is quiet and clean and the service usually very responsive and caring. But let's face it - Giant Eagle gouges their prices beyond what is reasonable and folks don't need that right now
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July 2023 by Nathan Isler
I don't understand most of these reviews. If you can't afford to shop here, then don't! I can't afford to buy an iPhone so I have a Motorola. That's life, get over it! Can't afford it? Get a better paying job. Retired? Lift yourselves up by the bootstraps and hit the pavement for supplemental income.Mike Pezo, it's none of your business if the employees are standing around doing nothing. Buy your junk and go home. These complaints are pitiful and desperate.
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June 2023 by Debbie vickroy
I like this store. But I hate that the pharmacy drive through is not open. I work all day and walk 5 to 6 miles a day. The last thing I want to do is get out of my car and walk in and get my scripts. Hopefully the drive through will open again. The store is well stocked and clean
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June 2023 by Mike Pezo
Love the pharmacy staff. Bakery and cooked food is very good. Beyond that......shelves are empty, many products are outdated, floors could use a cleaning. We buy all produce and fruit at Kroger and Walmart. One of the butchers is constantly crabby and insulting. I've already told him to get a job elsewhere if he doesn't like working for Giant Eagle. Lastly, as a retired corporate executive, I get very frustrated walking in to see 3-4 staff standing there doing nothing. Give them a broom if nothing else. Bottom line is we do less and less at your store. Closing it would not have an impact on our city. H ope you get your act together.
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March 2023 by Donna C.
Please change your hours on the website. Drove to your store because it says you close at 11 snd it was 9 and you are closed I love the store and the people who work there. You guys have s great selection.
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March 2023 by KJ H
After a bad experience at my local to me Giant Eagle and also another one nearby and also calling a local baker and writing another only to be treated poorly or not responded to I was about to give up on getting a cake for our special anniversary. My spouse said go to Lancaster and see how they treat you. Last week I walked in and was immediately taken care of with kindness and compassion. Both decorators was awesome to me and made me feel like my order meant something. So I placed the order and canceled it from my local to me store. Today I picked up my cake to be greeted and treated amazingly by not one, not two but three workers in the bakery. The main one being the new girl. She was engaging and interested in my celebration. She made me feel like she cared about what I was celebrating and she seemed to have joy and celebrated with me. Is the cake 100% like my photo no. But it is perfect for me absolutely and not only that it’s because customer service goes a long long ways. I drove 20+ minutes out of my way and back twice and it was worth it. Now as long as it’s white with raspberry filling when we cut into it will be the next question but I have no reason to think it wouldn’t be. The cake was without the flowers and topper. I added them when I got home. It’s beautiful!!
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March 2023 by Charles McGirr
I always thought you had to be over the age of 65 to shop here but honestly this is the place to go. Sure everything is WAYYY more expensive than it should be BUT, plenty of parking, the store is always very clean, and shelves are always stocked. Really nothing bad to say about Giant Eagle however it has a really odd smell. Maybe from all the older people that shop here? If you can get past the nursing home smell then you will enjoy your shopping experience here.
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March 2023 by goldie pauley
The best cakes
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December 2022 by Nicole S.
I had to pop in to get something while visiting Lancaster, and this Giant Eagle has all of the things! I feel like Giant Eagle is a touch more fancy than other grocery stores, but that could just be my experience. This Giant Eagle is very organized and has nice wide lanes. It also has a good variety of food items. I saw some gourmet snacks that I don't usually see at other grocery stores, as well as some Latin sodas, which was kind of a surprise. The produce section was also organized and full of fresh-looking food. The bakery is located next to the produce section, and also had lots of yummy things available.
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November 2022 by Cindy Schwalbauch
The young lady checking me out, I believe her name was Christina. She was exceptional. She has convinced me to shop there again.
