“I have never had better service in my life. EVER. ANYWHERE. I had a very difficult and large piece to frame. They gave me a consultation to show me all of the options for my piece, they listened to my needs and found a perfect frame for me. Because it's such an awkward piece they had to special order parts. You can REALLY tell how much they care about every piece and treating it like their own. They are now the only frame shop I'll use. I highly recommend. I wish I could give more stars! Don't even bother with anyone else. 10 stars!”
“Everyone is always nice and willing yo help. Rick, driving by on the forklift stopped, took time out of his schedule to help me load a few bricks without me asking. Promote this man.”
“I can’t speak to the other departments, but Liz in home decor is the absolute best. I had some issues with getting my blinds installed and Liz helped me solve the problem quickly and completely, and made the necessary calls to get everything sorted out. Thanks Liz, you rock!”
“Prices are significantly higher than that of Rural King, which would be my only complaint. If you don't get control of your inflated pricing, you will be the next on the chopping block. Furthermore, the fact that you have 2 TSC stores in Lancaster, population 40,000+/-, means that you are cannibalizing your own stores, monopolizing the area, in an attempt to keep the likes of Rural King out. This doesn't mean you're a "bad" store. To the contrary, TSC is a great store. You need to consider adjusting your profit margin expectations and pass the savings on to the customers. The increase in traffic would offset your adjusted net profit expectations, thus appeasing your shareholders.”