Kohl's

Department Stores, Women's Clothing, Men's Clothing
Hours: Kohl's is a store that offers a wide variety of products to fit different needs and budgets. Customers can find fashion and footwear for active and casual lifestyles, beauty products by Sephora, and items to decorate their homes. The store emphasizes saving money through sales and Kohl's Cash, and makes shopping convenient with hassle-free returns and free store pickup, available both in-store and online via the Kohl's App. The company also focuses on giving back to the community through Kohl's Cares, supporting local causes with donations of talent, time, and money. The Lancaster store is small but well-organized, with friendly and helpful staff. Customers appreciate the cleanliness and quick service, especially at checkout, where staff are efficient and accommodating. Associates like Pam and Oliver are recognized for their helpfulness and friendliness, making shopping easier and more enjoyable. However, some customers with mobility challenges find it hard to shop in stores that lack scooters or have downsized jewelry counters. Overall, Kohl's aims to create an inclusive environment where both customers and staff feel comfortable and valued.

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1. Lancaster, Ohio