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March 2024 by rick jackson
Sara was awesome. I think she was fairly new, but she was very helpful and knowledgeable. Had multiple people coming in for different needs. Handled it effortlessly. Great at multitasking.
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March 2024 by Bobby Good
Very nice people,very clean ,
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August 2023 by Amelia Lane (Mia)
Service was grand. Great people. Fast I cIean and efficient.
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March 2023 by Phillip Merrick
This store is worthless. Go to the Chillicothe store.The people working there were more worried about playing on their phones than helping customers.
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December 2022 by Phyllis Bonn
Good customer service.
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September 2022 by Claudia Lopez
Best service ever!!!
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March 2022 by Adam Balmer
They push Garbage phones. They sell you FREE cases 40$ WHEN YOU GO IN KNOW WHAT YOU WANT ! If you have any problems they will lie to you they will tell you one thing and then when you come in they tell you another thing they waste your time they run you around very very bad place to buy a phone. On a side note 5G does not work very well in Lancaster I get 2.5 megabytes per second on my high speed internet versus at home on the network I get 500 Mbps this is barely enough to run a music app when you are not on Wi-Fi the 4G works just fine at the same level of high speed 2.5 MPS 5G you can't even make a phone call unless you're on Wi-Fi so don't waste your time
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September 2021 by John Fick
Friendly knowledgeable help
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July 2021 by Amanda Wisby
Staff was very nice and very fast with activating our new phones. Best experience thus far.
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June 2021 by cod player
I was pretty upset when I first got to the store. The young man, Evan [I think], took a look and had to make phone calls to get my account back in order. He was very pleasant and super helpful.
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January 2021 by Justin Chairman
Worst customer service ever
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August 2020 by Devon Taylor
Best Store Ever I Swear
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May 2020 by Willard Curry
Went in and added a new phone to my plan with a old phone hook me right up thanks metro pcs
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May 2020 by Jody Duell
Tried to call to find out why my bill is showing up on my app. But when I try to pay it.it shows nothing. And I can't pay it. I finally get someone. And they hung up on me.
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July 2019 by michelle conant
I would not give any stars, worst service ever and waste of time. They will give you the biggest run around when you are having cellular issues. Stear clear and hit other metro pcs located river valley Mall.