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February 2024 by Audrey Bennett
I walked in and asked for 75 invitations to be printed and cut. Initially they said they could do it by tomorrow but then they said they’d be able to do it same day!I was in and out in 20 mins! Highly recommend this location!
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January 2024 by Paul Finley
The employee was very helpful. The ink cartridge I needed wasn't in stock so she suggested that she could order it on line for me and I would get it the next day. And I did!
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January 2024 by David Fox
Very nice staff but need to fix the outside building area
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January 2024 by Larry Smith
I always find what I need! The Lancaster,Ohio store is very clean and very well organized and the staff is always friendly and helpful!
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December 2023 by Thomas Festing
Lisa was person who helped us and demonstrated a "do what it takes to take care of a 'problem' " person. She was very knowledgeable, friendly, helpful, & customer focused .... who values each customer as an individual regardless of their "current" purchase, and works on building a long-term trusting relationship that will bring you back. She and this facility cares, and sets a positive tone of professionalism that demonstrates a strong customer focused approach. The Lancaster Office Depot has a great selection and very good prices,
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December 2023 by susan lloyd
Today my Customer Service Representative in the Print Department was a young lady named Emma. She is so pleasant and knowledgeable and a great employee for the Print Department in the Lancaster, OH store. Her supervisor was close by as well and I am sorry I did not get her name. We all had a wonderful conversation about printing. Another employee joined in before I left and again I did not get her name, but I recognized her, she said she has been there 24 years. Wonderful group of employees and this is always my "go to" store for printing and other needs. Thank You for hiring such professional and caring people.
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December 2023 by Tom DelPozzo
Good products available and excellent customer service! Ben was very helpful!
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December 2023 by Terré Meadows
They had what I wanted in stock and the staff was very helpful and pleasant.
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November 2023 by David Rowland
The store hasn't stocked ink pen refills for several years. Everything else is great. I preform this adopting over on-line shopping.
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November 2023 by Katie M
I visited close to closing time and Kim was wonderful and helped me find the item I was there to get. I was in and out in less than 10 minutes.
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September 2023 by Larry Wentz
Checking out with my printer ink. the salesman checked the price on the app and found the ink cheaper on line than in the store. He proceeded to give me the on line price...saving me a few dollars. GREAT customer service.
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September 2023 by Mary Lou Marsh
The service I received at my local Office Max was extremely positive. Mike went over and above what you would expect, both in finding the merchandise I was looking for but also the help in finding information I needed to check out.
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September 2023 by Robert Joy
A great place to shop! Every time I come in I find something new, and the prices are great.
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September 2023 by Maria G.
Easy transaction for pick up, always good price when it comes to sale item
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July 2023 by Joyce Eikenberry
On or about the end of June, 2023 I bought an HP LaserJet M209dwe. It was the floor model, and came with only the basic setup instructions and a USB cable. Ever since then, I've been trying to set it up to work with my Windows 11 computer. I've spent a lot of time and experienced a great deal of frustration with this printer. In finally contacting HP technical service, I find the warranty on the printer has expired? And the store won't take the printer back, it being "more than two weeks" since I bought it. I will not be doing business with Office Max EVER again.
