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February 2024 by Hannah Moore
My husband got into an accident with a deer a few months ago. The team at River Valley Collision worked to get his car in as soon as possible. It was only in the shop about a week to a week in a half. They cleaned it nicely for us and made sure everything was correct before we picked up. It was so hassle free and they were so quick and friendly. We highly recommend them!
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February 2024 by Brad Willen
Highly recommend this shop. They are running a professional, local business - great people
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January 2024 by Ashley Shahan
Had to get a whole new bumper replaced only took two days looks completely brand new they even cleaned everything inside and out so happy with my decision to work with them. They did an amazing job! Definitely going to recommend to anyone that needs help!
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November 2023 by Dustin D knight
Great business- great work and people! Truck was fixed in a timely manner and looked great!
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November 2023 by Ty Ream
Doug is super helpful. The only thing that gets me is that they are booking out so far. I can't get my car in until next year.
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September 2023 by Mayra Vilayet
I am absolutely thrilled to share my exceptional experience with Doug, who went above and beyond to repair my RAV4 after a collision with a deer. From the moment I brought my vehicle to Doug, I was met with the utmost professionalism and dedication.Doug displayed an unparalleled level of expertise and skill in assessing and repairing the damages. It was evident that they take immense pride in their work, as every detail of the repair process was meticulously handled. Not only did they expertly address the visible damage, but they also conducted a comprehensive inspection to ensure the vehicle's overall safety and functionality.Communication throughout the process was outstanding. Doug, took the time to thoroughly explain the extent of the damage and the steps required for a complete restoration. Their transparent and informative approach instilled confidence in their abilities and the repair plan.The end result was nothing short of remarkable. My RAV4 not only looked brand new but also felt like it, thanks to the precision and dedication that he invested in the repairs. It's clear that they take immense pride in their craft, and it truly shows in the quality of their work.I am beyond grateful to for his exceptional service, professionalism, and commitment to excellence. They have not only restored my vehicle but also restored my faith in top-notch automotive professionals. I wholeheartedly recommend Doug to anyone seeking unparalleled expertise and genuine care for their vehicle.Thank you, Doug, for turning a challenging situation into an outstanding experience.
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July 2023 by Jennifer Starcher
My entire experience was phenomenal! From beginning to end and inbetween. Doug and every one I had contact with were super friendly and welcoming, top notch customer service! I hit a deer in my Tacoma on the highway and while it took 3 months before they could get to fixing it, service was nothing less than excellent! Communication throughout the service, quality of repairs, and overall service made the headache of a beat up truck non existent. I would gladly wait 3 months again for them any day! Thanks for being awesome!
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July 2023 by MICHAEL FISHER
We are greatly impressed! Our Subaru was hit by someone running a red light, and Doug and the techs at River Valley did an incredible job, finding issues that were missed on the original estimate, and making it right. We would definitely recommend this business.Services: Transmission
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July 2023 by Sandy Sanders
They were great from start to finish. Handled the insurance side of the repairs, completed in a timely manner and exceeded expectations with repairs and color matches. Family owned and such an awesome place!10 stars would not be enough to tell you how awesome they handle business!
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June 2023 by Maggie Palsgrove
Great service, my car looks great! Very happy with my experience hereServices: Painting
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May 2023 by Bobby Osborne
Customer service at its finest! They really seem to care about taking care of you,I was treated like family,I truly believe my truck looks better now than it did the day I purchased it!Doug I can’t thank you enough!you and your crew do awesome work! All other shops need to take notes from ya’llServices: Painting
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May 2023 by Ed Belcher
Excellent work on my vehicle. They went the extra mile when they didn't have to. Even cleaned my vehicle. I definitely recommend and will return if I hit another deer.Services: Painting
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April 2023 by Sharon Sawyer
family owned very professional my 2022 ford maverick got side swiped 7 thousand miles took it to Doug on Monday got it back on his Friday 4 days the repairs were flawless it made me sick to see my new truck damaged river valley collision made it right thanksServices: Painting
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March 2023 by Drue G.
What a great experience. No one wants to have to go to a collision center of course. They were very friendly to work with. They were responsive and accurate with their dates and times. Car was done in a week like they said and the quality is amazing. Great people. I hope I never need them again but I know where I'm going if I need their services.
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February 2023 by Timothy Culver
Professional, competent service. Clear communication. Doug put us at ease and fixed our catalytic converter. He dealt with the insurance company and made our experience stress free.
