“I bought 4 tires about a year ago, and they're doing great! They also told me that my brakes are running low last time I stopped by to have my rio looked over with a weird noise, so I will probably be coming back soon for that. The weird scratchy noise I was hearing while I was driving was apparently just a harmless heat shield leaning on my rotor. These people are awesome, honest people. Will be back.”
“When the Tire Discounters in Columbus didn’t have my tire, the one in Lancaster hooked me up. I was in and out in less than an hour. Really appreciate the quick service!”
“The lady named Stacey helped me out so much. She is truly the best and worked with me even though I’m sure I was being rude (didn’t not mean to but I was frustrated)
100 recommended to go to RnR tire for any tire/alignment work”
“Had a flat tire, and one with a slow leak. I was told 1 tire needed replaced, so I told them if they thought it was necessary to replace both tires. Went to pick it up, they had only replaced 1. They said there wasn't enough difference in the tread to need to replace both. That is what I call honesty.”
“I unfortunately had a screw in my tire and this service center was the only one in Lancaster who 1) answered their phones 2) could get me in for a quick fix versus leaving my car there the whole entire day. We called at 7:45am, and I had an appointment at 8:30am to get it fixed. My vehicle was finished at 9:00am, and I was able to continue my day. Also the staff were super friendly!!”
“I have used the Lancaster, Ohio location since it opened and have always been very satisfied with the service. Recently, I had an experience that was less than satisfactory. When I returned I was taken care of by Justin. He treated me with respect and went out of his way to be sure I left the store MORE than satisfied. Thanks, Justin! As always, our family will continue coming back and keep recommending your business to others.”
“You guys don't even look any further. This is the place you want! I looked all around lancaster , and nobody had my tire. New or used.. this place did!! The staff is amazing. The prices are the best around and for that, you just can't beat it.”
“Earlier this week my 2008 Kia Sorrento started acting slow to drive. Being a senior and on SS I panicked & pulled into the closet Auto Repair business thinking it was my transmission. It happened to be a Firestone in Lancaster. Never been here and never been to a Firestone. They quickly and politely assessed the problem. Transmission was fine but a problem with a front brake caliper and hose. I was happy I wasn't scammed into thinking the worst. They were quick and reliable and very honest with fixing the problem. Highly recommend them. Thank you Firestone team.”
“Everyone was fast and very helpful. The guys in the shop made sure they was careful and made sure everything was clean and ready. The lady inside was very friendly and had a great energy to talk with.”