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January 2024 by Eric Saalfeld
Ron Morris and the entire experience was fast, high quality and a great time!!! Highly recommend
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October 2023 by Steve N
Nice selection of Cadillacs on site. Salesman was very knowledgeable and took care ok all our needs.We found the Cadillac that met all our requirements.
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October 2023 by MacKenzie Weis (ZOMB13 K1LL3R)
Andrew did an amazing job and is super helpful, he went above and beyond. Best experience I've had at a dealership.
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October 2023 by Tracy Henry
I love my car and once the salesman was changed after a communication mishap, the process went smoothly.
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September 2023 by JASNA DAO
Incredible customer service and awesome delivery! 5-star all the way!
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September 2023 by KMJ
Second time buying and Troy, Andrew, and Steve are the "Best!"
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September 2023 by Gregory Baker
Excellent dealership, from sales, service and financial service…..would recommend to anyone in Dayton/ Cincinnati area.
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September 2023 by Charles K.
I drove 90 minutes to drive an expedition that almost broke down. Not sure why you would advertise a vehicle for nearly 40k that barely shifts gears. Don't trust this dealership.
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August 2023 by Garrett Ackerman
I went to Jake Sweeney for an oil filter, fuel filter and air filter for my truck. I told the parts department exactly what my truck was (year, model, motor, etc.) and somehow the parts person still provided me with 2 incorrect parts. They provided me with the wrong oil filter and the wrong air filter. I will never be back to this parts department. Save yourself the trouble and look it up for yourself online and buy it from a 3rd party.
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July 2023 by Mark Schützler
Ronald Morris Jr. Is a good salesman. He explains all the features and is very knowledgeable. And he knows a great route to test drive the car giving you both curving country and highway roads to get a good feel of the vehicle.
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July 2023 by Sharon Sevier
Excellent customer service. Very friendly and knowledgeable about the vehicle.
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April 2023 by Karly Coleman
Great service! Tom was awesome to work with! Would highly recommend Jake Sweeney Cadillac.
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February 2023 by Michelle Lawson
Service personnel are very rude and cannot give estimated pricing for routine services. They do not honor their own coupons to make up for over charged service.
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December 2022 by Nelly G.
The service department there is very dishonest - do not go there to service your car, no matter what. I took my 2018 Buick Enclave to get checked, since a service message kept appearing. The rep showed me a list of what needed to be done, totaling $5,700. This included a new battery, battery sensor module, rear toe adjusters/loose brushings, alignment, new front brakes, and a leaking timing cover gasket for $3.5K. I was flabbergasted, paid the $129 diagnostic fee, and left. Took it to a local mechanic in Mason who checked the car over (for free) and determined that the only thing my car really needed is a new battery. I happily paid the battery and labor fee to the local mechanic. If you want to be ripped off and taken advantage of, then by all means go to this Jake Sweeney dealer. If you want honest, reliable mechanics that only do the needed work, then go elsewhere. I will never go to this Jake Sweeney Buick GMC location for anything, and will tell everybody I know as well.
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November 2022 by Jeffrey Bittner
Worst dealership I have ever dealt with leased a new Cadillac xt4 2023Starts out they have to do something in the dash they give me a dirty loner car with no gas and key fob low on battery twice they did it same day.Really still don’t know what they fixed if anything in the screen dash wish I would have kept my trade in it was much better technology wise than Cadillac I now forced to use on core which is terrible for directions and certainly not worthy to purchase as well cirrus lol can get Spotify free I have to now get directions on my phone and listen cirrus but’s in all the time I have to go back to SpotifyAlso can’t believe I had to pay for a Cadillac hat and waiting on all weather mats promised last weekWhat a unprofessional dealership and finance doesn’t return calls
