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March 2024 by Amanda K.
Tuesday, March 26 2024 I went into the Lebanon Cricket with a family member to purchase a new phone that would pair with my new Apple Watch. Tommy was the only one working, and as soon as I explained my situation to him, his immediate response was "Well, we don't deal with Apple Watches here." Later, when I inquired about whether my new phone would still work with the phone plan my family is on, Tommy retorted, "We don't do plans so I don't even know what you guys are talking about." After I had made my phone purchase (which I now regret doing and wished I had walked out) Tommy didn't explain anything about setting it up, didn't transfer any information, and told me there was no way I could retrieve my old texts on my new phone. After returning home, I had to make several phone calls to other Cricket stores and the Apple store. Both employees I spoke with were stunned that Tommy hadn't given me any directions on how to work my new phone. Luckily, the employee from Apple support was able to help me restart the process over the phone and sure enough, my texts did transfer. I have bought from Lebanon Cricket before and have always been satisfied. This was the complete opposite, and my family member and I will be shopping from a new store in the future.
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June 2023 by Phil Baker
Decent place to get a phone.
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May 2023 by Matt Robinson
This place never opens on time.. 3 times in the past few monthes arriving between 10-10:30 and not open.. Show up on time or change your hours!!! Very annoying and unprofessional
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March 2023 by layne harding
Have always been a Cricket fan. Mgr was very professional friendly and helpful. I recommend
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July 2022 by Rhonda Davis
It is a great place and the lady is so helpful. Been with them for around 14 years. Never had a problem with them.
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March 2022 by Ronel Bales
Awesome service and great help when looking for a new phone
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March 2022 by Lyndsay Stamper
Ronel was absolutely amazing and very friendly
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October 2021 by Paul Isaacs
They don't know anything about the equipment they sell nobody has any knowledge there
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September 2021 by Carrie Day
Courtney is such a sweet girl and very professional! She went over the phones and the prices and was able to explain everything to where we could understand. I would definately recommend going here!
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September 2021 by Romona Corthell
I was in last week on Friday to get a new phone with new number. The young lady was very knowledgeable and helped me get the phone that best fit my needs. 10/10 !
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September 2021 by Barry Rogers
Courtney is awesome. She helped get my account number and we added a 2nd line!
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September 2021 by Judy Alvarez
Awesome customer service helped me get my information so I could switch.
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August 2021 by Diana Spears
Awesome service and gelped me get pictures of grandbabies!
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July 2021 by Etta Mojica
Had a great experience in the Cricket store in Lebanon very great service
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June 2021 by Sue Armstrong
Great customer service!
