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December 2025 by Robert Karl
Awesome service. Fast reliable and great communication. Driver john was awesome. Highly recommend
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November 2025 by William Grimes
Love Jacob's Towing they came to get my vehicle and they were there early and did a great job communicating got it to the shop and changed my battery less than 15 minutes. I will be a repeat customer.
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September 2025 by J.D. Ellis
Used them to pick up my wife and her car after a mechanical issue.
Driver arrived very promptly, and was very courteous and professional throughout loading, the drive, and unloading. Equipment was clean and well-maintained.
Would recommend or use again without hesitation.
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September 2025 by Kylie Latimer
We were having issues with our car battery and couldn’t get it jumped. But he showed up and helped jump it and got it started. Was so helpful with a simple issue
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September 2025 by Brian Edgington
Highly recommend. Fast and affordable. Driver arrived earlier than expected and got the car off the side of a very busy highway quickly.
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August 2025 by George stengl
Wonderful, honest and and do what they say they're going to on the time that they said they would highly recommended
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August 2025 by Erica Fiessinger
They help me out when I was in a bind they had someone come at 830 at night to let me clean my car out that was so nice of them to do that
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August 2025 by Cosby Sand
Chris and Austin did a great job getting out to me on a Sunday evening at 6pm. They arrived within an hour and had my vehicle wenched out within 45 minutes! They are a great crew and very time efficient!!
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June 2025 by Caryn Thomas
Saved the day! The locksmith was able to program me a new set of keys. This guy is good at what he does. I appreciate this occupation. Something you don’t know you need until you need it! Thank you again!!!
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April 2025 by Jason Truett
Great People to work with!!!
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March 2025 by Shawna Cain
10/10! Came and retrieved my husband and myself off of 75N within 30 minutes of my call, which for a towing company is lightning quick. Loaded the vehicle which has a lower clearance with care and unloaded with the same care. No damage to the front end at all. Their tow Truck was in brand new shape, clean and well maintained. Our vehicle poured oil on his tow bed and the driver immediately cleaned it up before leaving our property. I’m impressed by this as he cared enough to take care of his own truck and NOT let the oil fly all over other vehicles once he left. Driver was super personable and friendly. (And he likes my puppy so bonus points!) Price was comparable to most for a flatbed tow going about 15 miles.
Would recommend and definitely will use again. But hopefully not too soon!
Great customer service is hard to come by nowadays. Thanks for the amazing service and making a bad situation better for us.
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February 2025 by TR McCarron
We got a flat on 71. After 3+ hours of no shows from AAA, I called Jacobs direct for a tow. They answered on first ring and 30 mins later my car was picked up and dropped off at the garage. These guys saved us big time!
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December 2024 by david walling
Good advice on decision not to repair a vehicle way past it's prime! Very professional staff and ownership! Likely to take my other vehicles there for any needed repairs!
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August 2024 by Abdullah Alhammami
Excellent job with amazing customer service. They went above my expectations, they share in your problem and worries and work assiduously to ensure your vehicle is fixed on time. Mr. Michael and his team are amazing. They are so conscious about time and quality delivery of services.
I will visit them any time, any day if I happen to have a problem with my vehicle.
Richard Great and quick response! Very caring and careful
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August 2024 by Jenna Reynolds
The only place I take my car to get fixed. Prices are fair and the staff are friendly.