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November 2023 by Lushelle Temple
Bought new Michelin tires for my truck today everything went smooth and quick, thanks Tim in Lebanon Ohio, thanks
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November 2023 by Madison Jamison
Excellent customer service! Will be back for Black Friday deals with how kind and reliable and trustworthy each employee is.
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November 2023 by Craig Carter
Only place I go for services in lebanon. Great group of people at the main street location. Always fast and knowledgeable. Great experience every time. Keep up the good work
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November 2023 by sheila gabbard
Tim was absolutely wonderful! Did not have an appointment tire going flat. Got me in and out. Very happy customer!!
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September 2023 by Joshua Helton
had an appointment at 10 am dropped off at 955 , car was not pulled in till almost 3 in the afternoon for a problem they failed to fix and to my supprise i was not charged for bringing my car back but i was met with my original problem being much greater due to lack of knowledge. “ dealership problem” i was told
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July 2023 by Danny Johnston
Called and asked if they had time to do a quick oil change. Was told to come in they would have it done in no time. Dropped car off. Went to pick up after 5 hours, car hadn't been touched.. No apology, ery disappointed. Have lost my business.
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July 2023 by Joshua H.
waited two hours for my car to be pulled in with the techs just standing around talking to one another and then another two hours for a 30 min it job.
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July 2023 by Lee Giles
The manager Taylor, helped me out of a tight spot, I picked up a screw and air was shooting out, Firestone refused to help, and sent me to Lebanon Tire Discounters. I AM GLAD THEY DID!
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June 2023 by Katherine Taremae
I can’t thank Dave and Paul enough for helping to get us back on the road with our travel trailer. They definitely went the extra mile.
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May 2023 by J Serna
Exceptional customer service and skilled technicians at this location! Had a screw problem and the team efficiently fixed it and I was in my way. Thank you Taylor A
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May 2023 by Adam Grimm
The service here was amazing! Many people were out on the day I came in with a flat tire close to the end of the day, and they still managed to stay late just to help me out. David was the one who helped me and he was fantastic!
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May 2023 by Wren Blevins
They charged me for things they didn’t actually do and parts were not replaced as stated in the bill. Went in for a new serpentine belt and they told me my back rotor also needed replaced as well as some other things. I had them do all they said needed to be done and once I got my car back, my grandfather checked out the car because the bull was extremely high(three times the amount they quoted us).He found that the rear rotors had not been replaced despite us being charged for them being replaced ($400). We went back into the store the next day and told them and they immediately told us they knew they forgot to replace them after we had left and promptly pulled out the new part they failed to put in. Apparently they had been waiting to see if we noticed and would have let the charge stand if we had not come back in as they had said they noticed yesterday and had not contacted us about it. They sent a request to corporate for a refund on the cost of the part but not for the labor charges or tax and admitted it was 100% their fault so corporate would refund the cost of the part. I am incredibly upset at the dishonesty in trying to cover up what would otherwise be an honest mistake. They would have let me go with the rotors they insisted needed to be replaced before (as I came in for a new serpentine belt) and kept the $400 charge (only $240 is being refunded). Pictures of the old, rusted rotors below.
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April 2023 by Les Greider
Brought in wheelbarrow tire that I couldn’t get to hold air. They attached tire to the rim and handed it back without charging me (took all of 3 min).What a great place. I’m going to be returning here when I have a tire need!Thanks!
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April 2023 by Justin Piper
I have dealt with “imbeciles” all week relating to my vehicle. I have came to Tire Discounters, yet again, and they have done the job! David, the store manager, was the most patient with me, while Aaron, the ASE technician, was SUPER thorough on assuring my vehicle was at top peak driving standards.Thank you TD again for getting my vehicles where they need to be. If I can rock a TD shirt, I’d wear it everywhere I go!Team TD!
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January 2023 by Nickson McFadden
I have used this place to get wheel/tire work done 3 times. I am not one to write reviews.First time I paid for an alignment, and to mount and balance a new set of wheels. I drove down the street and immediately went back. Terrible vibration and had a terrible pull to one side. At that point I was livid. I drop the car back off, they tell me it will be done by 3. 6 o'clock rolls around and now I have to uber there. (more $ spent). They proceed to tell me "one wheel was terribly out of balance and The alignment needed to be tweaked "..... So why wasn't it done the first time.... To top it off they claim they "couldn't program my sensors" despite them already being programmed... terrible first experience.I then get a set of all season tires and have them mounted on a set of wheels. (only at this location because of a time crunch) All goes fine, despite the 2 hour wait in the lobby (understandable with how busy it was) Just please be more upfront with time frames! Yet again, I have a sensor issue.... just as the first time. I took it to another local TD, fixed in less than 90 seconds.I will not return to this location, as all other tire discounter location's have been nothing but 5 stars! No issues with alignments or sensors, or time frames.
