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November 2021 by Chad R.
EMERGENCY stop here for insulin syringes, granted I am a younger guy. That should have nothing to do with it, the pharmacist Rob at this location WOULD NOT SELL to me. I had to scramble down the road to another store. So insulting. I really hope people learn from this and stay as far away from a store like this that profiles. I had my perception even in my pocket and still declined to sell to me. THIS PLACE PROFILES AND PLEASE DO WHAT YOU CAN TO KEEP DRIVING AND NOT SUPPORT THIS BUSINESS
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October 2021 by M B.
This store has been very disappointing. The security guard and manager over the weekend do not wear their masks properly, as several employees also do not. Given this store is in the city of Columbus where there is a mandate to do so this is troubling. More concerning was the same manager loudly discussing how minorities, especially "Latinos" get everything from them and their taxes. I have been a customer for a long time but this weekend was the final straw. When a pharmacy hires store managers who do not follow health mandates from the local government while espousing racism openly I can no longer give them my business
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March 2021 by Alison E.
I had such a pleasant experience at this Drug Mart. Very good vibes. Feels like the store you go to when you are in a lake house town and have to drive into town to get ingredients for chocolate chip cookies. Clean. Great employees. Rob gave me my covid vaccine and he was a king! Thanks drug mart!!!
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March 2019 by Veronica C.
I came to this store to pick up a few items because I was in the area after shopping at the mall. I could have gone to another store but had previously been to Drug Mart and wanted to see if I would get a good deal. My experience was fine until I checked out. The clerk was nice and friendly and I assumed the checkout would not be an issue. He asked, "Do you have a government card?" Well to say I was speechless would put it mildly! I simply replied, "No I do not" and paid for my purchase. This question was not asked to the customers behind me. So there was an assumed stereotype that I would have a government card! I sent an email to Drug Mart and have not had a response. Unfortunately I will not return to any Drug Mart and have mentioned my experience to multiple friends and coworkers. This is not acceptable customer service. If I had a government card I would have politely presented it to the clerk. There are better ways to approach the customer without assumpti Keith, I sent an email to Customer Service prior to this post and did not receive a response. I called the number listed above and only received comments about Life Alert. I have sent another email this date in regards to the issue. Thank you
