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February 2024 by M G
Worst customer service ever. Rude unhappy employees. This clothing line is mediocre. Won't be back. Boutique shops are better.
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January 2024 by Pam Brown
Hours posted are not correct for Sunday, open at 12 not 11. Staff didn’t seem to care about the misinformation
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December 2023 by Joel Rubel
I was very impressed with the customer service.
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October 2023 by Belle Mort
Ive never shopped here, but i this guy that works there ((i think he’s a manager?)) he likes to sit in the indoor part of the mall and stare at girls ((usually teenage)) Please be safe feminine presenting people!!!!
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December 2022 by David Gronas
Prices are decent and there's discounts they don't have any sizes for people that have graduated high school
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December 2022 by Crystal Shields
I took my daughter to Aerie and they have decent deals and always great clothes and much more.
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October 2022 by Jeanne Fritz
Wonderful experience A young lady Paris really helped me while I was in the storeThank you for your kindness !
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September 2022 by Nicole Rogge
Got off work early to come here only to find out they close at 7pm and not 8pm like it says online. Apparently these hours online haven’t been updated in over a year. They should really update their store hours. Definitely won’t be getting any more business from me.
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August 2022 by Cristian Lopez
Walked in around 1pm to pick up an online order. Store was busy, but they were well staffed. Lots of employees on the floor, but only one on register during peak hours, which was weird. There was another employee next to the cashier on her phone snap chatting (camera was on) and she had no sense of urgency. Very unprofessional to have her back turned, be on her phone, and be at the center of the store. Clearly customers aren’t a priority.
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June 2022 by Lucy Bell
Stood in line for 20 minutes while one cashier worked on a return and 5 employees came behind the register several times and did not check out a single person. We looked around and there were even more employees standing around just talking to each other while the line got longer. One employee pulled people from the back of the line to check out at a different register instead of the front which left several customers and ourselves waiting a very long time. Several people behind us in line left because the wait was so long. Seriously irritating experience.
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December 2021 by Cathryn
I went in today looking for jeans and was helped by Alexis. She immediately greeted me and asked what I was looking for. Helped me narrow down what I liked and also checked the back in case there were other options. She was so nice and checked on me several times. She was one of the most helpful associates I've ever encountered at a store!! Thank you for your help and wonderful customer service!!
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December 2021 by alivia friedman
Asking for help did not go over well with one sales associate working on the aerie side. No one told me that the register was closed either and I had to ask. I had never been to this one before and I explained that, but she was rude and acted like I was being stupid. I felt very anxious in this store because the girls just stared at me and did not help or make me feel welcomed. There was only one worker out of the 6 working that actually asked if I needed help finding anything… this experience really made me uncomfortable because I love this company but I’m gonna go to different locations now.
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November 2021 by Cathryn winters
I went in today looking for jeans and was helped by Alexis. She immediately greeted me and asked what I was looking for. Helped me narrow down what I liked and also checked the back in case there were other options. She was so nice and checked on me several times. She was one of the most helpful associates I've ever encountered at a store!! Thank you for your help and wonderful customer service!!
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November 2021 by Carol Tuttle
Finally found Jean's to fit my tall, thin son!
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September 2021 by Lesa Mathews
My daughter loves this place! A bit pricey! Almost 80 bucks for one pair of jeans! But the store is clean and organized. Friendly and helpful staff.
