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May 2023 by Carissa Long
Love coming here!! Great customer service!
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March 2023 by Elizabeth Snellings
The store manager Ryan needs to learn interpersonal skills. His attitude is unprofessional to customers and employees. However, the young lady Elasia was super nice and helpful. She carried the store if you ask me. She is the reason for the three stars.
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February 2023 by Emily Curtin
They lock their doors ten minutes before closing time. Worst service I’ve ever experienced. They literally just looked at me and three other people through the glass and ignored us.
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December 2022 by chloe Duff
Horrible service Noone helps or greets upon entry.
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December 2022 by Matt Lodder
I went to Champs Sports at Liberty Center OH earlier today (Monday). Google says they are open at 11AM. I got there at 12PM and the door was locked. Inside I could see 2 customers along with 3 employees. I called the store to see what was up. They didn't answer. I got the attention of someone and they hand motioned to me it will be 25 minutes. OK, that's strange. Finally one of the employees came to the door to let one of the customers out. I pleaded with him to let me in to buy these shoes I came to get for my daughter. I knew which ones and it would only take me 5 minutes. He said he would have to talk to the manager. He walked away to talk to a girl behind the counter and never came back. Meanwhile, 6 other customers were waiting to get in now. This store is in a mall and it's a week before Christmas. EVERY OTHER STORE WAS OPEN. I had an appt I had to get to so I left. They were 3 employees that I could see in the store doing nothing but not willing to let a paying customer in. One of the people waiting with me was in the store earlier and had come back to purchase something. She wasn't let in either. Absolutely terrible customer service with no explanation. Instead of shopping at Champs, went directly to Nike and have the shoes arriving before Christmas for $20 less than what Champs Sports was charging.
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August 2022 by Christopher R Marcotte
Love coming here, #125 gymshoe added to my collection! Of course I love be back!!
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May 2022 by tyann amos
This location is super clean and organized. The staff is nice and they have some great shoe selections at great prices.
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August 2021 by Ashley Delaet
Hours say 10 am but apparently they don't open until 11 am. Customer service is very rude. They like to call their customers liars. I will NEVER shop here!! Very unprofessional!!!
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June 2021 by Amelia Gonzalez
The best ever
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April 2021 by Ashley McFerron
Hours say 10 am but apparently they don't open until 11 am. Customer service is very rude. They like to call their customers liars. I will NEVER shop here!! Very unprofessional!!!
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April 2021 by Rene Russell-Reed
Staff was friendly. Nice variety of shoes.
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July 2020 by Evan Olthoff
Every worker especially David needs some serious customer service skills
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July 2020 by Justin Gruen
Fantastic customer service. I’ve been dealing with Alex H for years at diff champs locations and he always makes sure my experience is top notch. ? thank you.
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August 2019 by imani sneed
Customer service was very good. We left out with more than what we planned. Good deals
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April 2019 by Jason Lafferty
Staff was very friendly and helpful but I was disappointed with the lack of sales on shoes. I can understand the new ones not being discounted but some of the older models were still full price. I did have a good experience and found a nice Adidas originals t-shirt that I had never seen before.
