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August 2024 by Jacalyn Wysong
Beautiful store, friendly and attentive sales staff.
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July 2024 by Obeyahir
I was really disappointed in how I was treated. Yesterday afternoon my family and I were discriminated by the older male worker in the fitting rooms. I’m not soft, being a minority comes with certain interactions they don’t phase me. Yesterday I really felt uncomfortable and annoyed. I was followed to the fitting room and watched like a hawk hunting for prey! My cousin also tried a few things on and he was also followed throughout the section. I returned the stuff directly to the worker, as he asked. I wanted to keep a shirt, and continue my shopping upstairs. As I thanked the worker, he told me “ if you want that shirt, you have to purchase it here, I can’t let you leave the department.” I replied “that’s strange I’ve never heard of that I’m just going upstairs boss I’m not done shopping.” He replied “um that’s weird but I can’t let you leave once again, after going upstairs come back to buy the shirt.” I laughed and walked away, I was annoyed because it was a $50 Lacoste shirt with a sensor, mind you, I had no bags with me. How could I possibly take it!!! Ridiculous, not even Saks Fifth does that. I will say, the lady upstairs in the female shoe department was so helpful and nice. Annoyed, I told her what just happened and she apologized, and told me I should’ve been allowed to walk around and continue my shopping.
I’m happy they work by commission in the shoe department , I bought 2 shoes for my lady!
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July 2024 by HyperSpin. Ae
Best place to buy infant clothes
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July 2024 by De'Sean Rouse
Love it ?
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July 2024 by Andrew Jones
The store was bright and clean. The maps made it easy to navigate.
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July 2024 by gg gamer
Someone called me skibidi
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June 2024 by Lizzett Wetzstein
Found what I needed.
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June 2024 by Crystal Clements
This place is amazing! My Sister n law and I came out on a Thursday Evening looking for a mother of the groom dress and a few other things. Every single associate in every department was super friendly and helpful. Love it!!
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April 2024 by Mary Mcgee
I have always had a good experience at Dillard's at Lincoln Square in Ohio, wish I lived closer.
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February 2024 by Tammy Lewis
The store was clean and set up well. The associates were friendly and helpful. Will shop again at this store.
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February 2024 by Karen Smith
Great customer service!!!
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January 2024 by J F E.
Great selection
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January 2024 by Chanel Wood
I can’t believe my terrible experience at Dillard’s of all places! For Dillard’s to be such a high end brand store, they sure hire some low quality employees. Najeebah is the top reflection of a bad hire. She was bullying me into trying to buy dream skin which was not a good fit for me. She then tried to force me to buy her weight loss products from her own personal brand that she “guaranteed” would work for me! As a plus size woman who is suffering from severe social anxiety, I just wanted to shop in peace and not be coerced into buying some off brand, non-verified, side alley product from her trunk. I’ll be contacting someone in the health department about this because I’m pretty sure that’s illegal. Aren’t you supposed to be selling the brands in the store? I would never in my life harass people like this! Someone should look into her employment because she doesn’t even deserve to work at a zoo. Animals wouldn’t even deserve this type of treated. If she is fired by the end of this week, I will follow up with corporate as I am a very persistent woman. #savedillards
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January 2024 by Ellie Fink
if I could put a zero I would. the worst experience I have ever had ANYWHERE. Najeebah was horrendous. I told her no I didn't need her help about 5 times and she consistently would follow me and try to sell me on Dior products, specifically the lip products. Which i told her multiple times that I was allergic but she said it would be fine. i hope some action will be taken because this is ridiculous. I get she has sales quotas she has to meet but trying to sell me a product I KNOW i’m allergic to is absolutely horrid and I can’t believe she is allowed to help customers on the floor. This experience was awful and she needs to be reprimanded because I will not come back if she is still there.
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January 2024 by Angel Downs
I was shopping for cosmetics, some girl who worked for Dior named Najeebah would not stop harassing me. She was staring at me and following me everywhere. I was so uncomfortable I actually left crying. The main reason for me being so upset.. is when I wasn’t interested in Dior, she started telling me about her OWN weight loss brand. Yes I am a heavy girl, but I don’t need someone to tell me that. Especially in public. I suffer from depression and anxiety, so this was so hurtful. It actually makes me never want to be in public again. This woman should be fired! Especially for treating customers this way AND how can Dillard’s allow her to sell her own brand? If something isn’t done, I’m thinking of hiring a lawyer. I want to be able to shop in my local Dillard’s without having my depression activated.
