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November 2023 by Howard Ducharme
Went to get lab work at the Kyle Station mercy lab and the young lady there had no clue what she was doing at all. She could not do her job with my lab orders, and could not figure out what tube she needed to draw. She told me to go back to Christ Hospital which was with our old insurance and have them draw it and obviously we don’t have insurance there anymore. I ended up going down to Cincinnati Dayton Road and they had absolutely no problem doing the lab work and the young lady was a professional. The lab tech at Kyle Station should have someone working with her training her further before she kills somebody with wrong orders!!!!
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October 2023 by Latishia Clark
Waited over an hour to get lab work and the entire time I can hear the lab tech having a conversation like she was best friends with the patient. There is a lobby full of people waiting for labs. Very unprofessional. Once I got back there, she acted as though she had an attitude.I only came here because it is close to my house, next time will drive the 30 mins to be treated better
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May 2023 by Brandon Feldt
Great experience! Lovely staff, great providers, minimum wait...super efficient.
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March 2023 by OH IO
The very worse service in a healthcare setting. The utmost uncaring staff. TJ, was cold, rude, unprofessional, and a bully. I would not recommend this facility. They have ZERO concern for you or your healthcare. Staff needs diversity training, education in what healthcare truly means, and versed in the mantra of Mercy Health. Racism, whether intentional or not, is not acceptable.
