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March 2024 by Kyle Dukes
Customer service was fantastic! Took my car in thinking something was wrong with the alternator, in reality was something very minor. They were honest and saved me from spending close to $700. Would highly recommend!
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March 2024 by shirish reddy boddi reddy
Very nice people. Ben was very informative. Takes care of customers really well.
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March 2024 by Ross Eversole
These people..... couldn't fix a car to save their lives. Uneducated, childish and so many other things. Don't visit!
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February 2024 by Lindsey Arora
Being close to my work, this place has always been my go-to for oil changes. They warned me last year that my brake pads were wearing down pretty bad but didn't pressure me into doing something about it right then, they gave me a quote and sent me on my way. The very thing they warned me about did become quite audibly evident recently as my brakes started making awful grinding noises. I finally went back to these guys and got the work done today. The team was great! Very informative, reassuring and friendly, including the manager Ben! Thanks guys ?
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February 2024 by Harleigh Budzak
The team was super friendly and professional right off the bat. They got my car done super fast, but still did a thorough check-up. Ben answered all my questions, and just made the whole experience easy!
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February 2024 by Kelly Jacobs
Great service and helpful staff!!
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February 2024 by Nicholas Kiefer
Great service and people. Thanks Ben and Steve!
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February 2024 by Steve Moser
I ABSOLUTELY DO NOT recommend going to Midas! The Middletown store diagnosed the sound the car was making as the following: needed new brakes, tires, exhaust, and a wheel bearing, likely $2000-4000. They also drove it so hard that they made multiple warning lights come on, and returned it with the brakes smoking and a tire sensor missing. They also wanted us to apply for financing BEFORE they even diagnosed the problem. Went to the West Chester Midas where they said it needed a new transmission and rack and pinion steering. They gave an estimate of $8000-12000 for the repair. Took it back to the dealer where we bought it and the only problem with it is a front differential for $500. Midas is only out to get as much money out of you as possible , even if there's nothing wrong with what they want to replace. I posted a review on Google about the Middletown location, and the contact form on their website and was contacted by someone who is in charge of the Hartford Connecticut market. He said we'd be contacted by the Ohio person but no one ever reached out. We posted again that no one had contacted us. Still nothing. No apology or anything, just ignored. Avoid them!
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February 2024 by Mike Petraglia
I have visited this store often. The staff is incredibly friendly and helpful. Most recently, I brought in my car to have a quick repair made to the undercarriage. They brought it in and in 5 minutes gladly made the repair. It was quick and easy but they took the time at 8 am on a Monday morning to take care of it and I was on my way. I would highly recommend this store based on their willingness to help the customer if time permits!
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February 2024 by Kimberly Whitehead
The service and staff was awesome!!! And I found a new breakfast spot!!
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February 2024 by Kiesha Hofer
Great service. Very kind and helpful. I will definitely be taking my car back.
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February 2024 by Martha Gregory-Wolfe
I called to get my tire repaired due to a nail, and they got me in right away. I was si relieved that I didn't need to make an appointment.
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February 2024 by Gary Fahlbush
Friendly, efficient staff.
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February 2024 by phelpsalycia
Super nice staff, got my car in quickly for my oil change alignment and balance
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February 2024 by Katie Wilking
Very friendly and was able to get me in and fixed within a few hours.
