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March 2024 by Breaking Infinity
Gorgeous Store with unique qualities. Ms. Deena M was extraordinarily kind and helpful with my purchase. Thanks again Ms. Deena
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December 2023 by Scylah Hill
The staff is so kind and wonderful. I love my jewelry so much!
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October 2023 by Jason Bonner
Love that store
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September 2023 by Deshanda B.
If I could give this location a 0 I would!! Came in after dinner, 3 professional well dressed women come in the store. It was birthday and I wanted to treat myself to a new bracelet and charms since there is a promo. First associate was with a guest. Second associate came out minutes after we got in the store. From the moment she came out she treated us as if we were common criminals. I explained to her I didn't have my glasses and couldn't see the charms too well. I should have left then when she shrugged her shoulders. She never once pulled the charms out of the display for me to look just saying "it was against company policy". However other associate pulled out several displays for other customers. I asked about specific charms and was told " there are several charms around you gotta walk around and look". Not once offered to help us just told to look. When asked if she was okay did we do anything to upset her, we were threatened with "I'm calling security". No reason given just she was going to call security. We asked her why again and she told us "because she wanted to". I told her we were there to make a purchase and that's exactly what I was going to do with the associate who had a better demeanor and superior customer service. So we waited for the other associate. Who was more than happy to take care of me including pulling displays out for us to see the charms. I wasn't going to allow the associate who was probably young enough to be my child ruin my birthday evening out. Will never shop there again!!
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June 2023 by Brian Scharpenberg
Friendly staff
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April 2023 by Jelema Kraus
I went in tonight and was putting together a Tinkerbell bracelet. Courtney waited on me and she was amazing. They didn’t have many green charms so she made suggestions as to what she thought would be cute yet still fit the theme. Courtney was amazing and very patient as she put different beads on for me. I hope the store manager is reading this and she recognizes Courtney for the amazing employee she is. I will be back for more beads and I will look for Courtney to help me.THANKS COURTNEY FOR YOUR HELP AND MAKING ME AND MAKING ME FEEL AT EASE!
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January 2023 by larry hibbard
Not what I expected it to be and what we were there for they didn't have witch was in there add
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December 2022 by Linda Luff
Been buying jewelry here for my daughters birthday the last 2 years. I really love the jewelry. My husband bought me 2 pair of earrings, a bracelet & a necklace this Dec. for my birthday & Christmas. YAY! Love Pandora.
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October 2022 by Mitzi Spurlock
Went here for my first and last time yesterday. Was shopping for a teenager and needed assistance from the sales associates. There were 2 girls working and they were both helping me which was great. Another customer came in and instead of 1 of them helping her, they both started having a conversation. I was indecisive and finally picked a bracelet deal that was 1 bracelet with 2 charms. Sierra advised me that any charm on the sale display was included. I took 10 min deciding and finally made my decision. When she rang it up she advised me they 1 of them was not ringing up correctly. I told her it was on the sale display and she said it she was aware but it was not ringing up correctly and there was nothing she could do about it. Instead of fixing it she told me to pick out a different charm. I went back to the sale display and picked out the most expensive charm on it. She finally offered me a 10% discount on the original one, but not the advertised sale price that is clearly displayed in the case. I will not return. First impressions are lasting impressions.
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October 2022 by Forget-Me-Not Lawn Care (Jeff Smith)
We found the perfect bracelet for our daughters 21st birthday! Thanks Kaylynn!
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May 2022 by Patrice Carpenter
Never been there before today. My daughter bought me a bracelet for my birthday, I didn't have any charms, so I went in today to look at charms, bought 5 and received 2 free bangles for my purchases. Nice staff and charm selections were good.
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March 2022 by Miss K
You can get some beautiful necklaces, bracelet, rings and charms. They really have nice things at Pandora
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January 2022 by Lindsay Hanson
The "manager" of this store needs to be retrained. She had an attitude as soon as I walked in and was extremely rude. I'd avoid this specific store.
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January 2022 by Sheryl Warren Smith
They really helped my grandson with his Christmas purchases.
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January 2022 by Mary Ann G.
Went in today and could not have been treated any more poorly by the manager (or so called manager) KYA. Very rude, inserted herself into a conversation that was NOT her business, was continuing to make smart mouthed comments long after the conversation was over. NEVER have seen anyone manage that way before, she needs a major attitude change. I called to get a name of her supervisor and she wouldn't come to the phone and left me on hold over 10 minutes to have someone say SHE is the mgr. I asked for HER manager's name. She wouldn't give me a number to contact. Do know they are franchised out but it is ridiculous that she can manage a store. I emailed someone but really wonder if the email is even legit. We will see.
