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August 2025 by Keirsten Marsh
Dillon was great!
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August 2025 by Anthony Louderback
David was extremely knowledgeable and easy to work with. I’m new to accessorizing and had no idea where to start. He helped me try a bunch of chain options and styles. I typically avoid gold but he was able to find something that looked great and laid very nicely, and explained the differences between hollow and solid and how they could be customized. He set me up with a gold Miami Cuban chain and it’s the first time I’ve felt comfortable wearing anything related to jewelry aside from a wedding ring. His customer service was amazing and I look forward to working with him in the future. It was a great experience.
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August 2025 by Carrie Louderback
David was so Awesome! He was so friendly and knowledgeable and really helped us pick out the perfect chain my husband. He looks amazing and it suits him so well! We will definitely come back to see him again!
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August 2025 by Brian Kelly
David at zales was awesome. Very nice. Definitely coming back
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August 2025 by T G
David at Liberty Center was great help.
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August 2025 by Corey Frey
These guys are great David and his staff take care of me every time I come in. They remember my name they remember my order if I have kids wife etc etc and that means a lot Great service great place
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August 2025 by morgan Addis
David is absolutely amazing so helpful and so kind and patient!
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July 2025 by Donnell “D-DUB” Wiggins
As a loyal customer of this jewelry store, I have consistently received exceptional service. Specifically, Assistant Manager David has consistently provided outstanding customer support. Recently, I sought to upgrade my wife's anniversary ring, and Madison offered invaluable assistance, guiding me through the selection process effectively. Additionally, an older woman on staff was exceptionally welcoming and helpful. The team's overall performance is commendable.
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July 2025 by Jackie Smith
I love my new pieces!! Such great service will be back!! Thank you Jamie!!!
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June 2025 by Bridgette Wright
We had a wonderful experience. Dillon is great! He answered every question and more. I made the same day purchase on the spot. I am excited! I plan on going there more for any future needs! Thank you
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May 2025 by Desiree Osei-Bobie
Zales Is amazing Dillion is amazing. I absolutely love coming here for my jewelry. And when I need to get my inspections they are fast and proficient and my jewelry looks like new every time the warranty is top tier. Thank you Zales
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May 2025 by Elisa Vargas
The ladies were so helpful and fun to chat with! Listened to my needs and made sure to get me exactly what wanted
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May 2025 by Keanna Ward
My girlfriend and I visited Zales today in search of a promise ring, and we had an amazing experience! Madison was incredibly helpful, sweet, and knowledgeable—she guided us through the process seamlessly and explained everything in detail. I found the perfect ring, and the free engraving was a fantastic bonus! Since it needed to be resized, I’m eagerly waiting for the pickup, but I can already tell it’s going to be perfect.
Overall, a 10/10 experience! Zales offers stunning jewelry with great perks, and we will definitely be back. Huge thank you to Madison for making this special moment even better—I can't wait to wear my ring and show it off!
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April 2025 by John Leisinger
Dillon was incredible. Extremely friendly but professional and incredibly knowledgeable. He was able to get me prices that were way way less than competing stores. You’ll get the most bang for your buck with Dillon. He made the big decisions feel easy smooth and fun. I will be referring all my friends and family to him.
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April 2025 by Jill Bird
Gina was so helpful and very patient with me while I looked at many necklaces to find the perfect one!
