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December 2023 by Steve Hoover
Shelbie can really help with all travel needs!
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August 2023 by T Israel
Very nice and very helpful. No issues at all.
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May 2023 by Wendy laytart
Have 2 years, called two different times and always to busy to get help so.. on side of road unsafe , should get AAA oh wait we did . Done with them. Save your money so you can pay for a tow cause the ones we paid for with them are useless
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May 2023 by tony yelton
Started calling for assistance at 9am. Now 10 after 9 and I do not want to leave a message. Called 4 times. If you don’t want to answer or help do not have a phone number.
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April 2023 by Jesse Jackson
Terrible customer service- I had to call another local travel agent to even get my questions answered. We were told multiple things by Cindy Nelson at this location that were blatant lies leaving us stranded at the airport for three hours and possibly missing our check in time for the cruise. I would highly avoid this company for any service. Cindy said there was absolutely nothing she could do to help us. Absolutely terrible!
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April 2023 by Lora Landin
the lady's working at AAA were very helpful and able to answer my travel questions. thanks!!!
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December 2022 by xllfullx
I just bought a 2018 dodge charger and didn’t have the tags etc ofc because the memorandum title was mailed to me and takes a few days to get it, the lady said “if you don’t have tags sir we’re gonna have to cancel the membership you just bought and you’ll be credited back in the next 1-3 business days.
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October 2022 by Sue Clink
I love AAA ; they are so helpful and they make sure you are getting what you want when booking a trip or vacation. Very nice people. I would recommend them to my family and friends.
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August 2022 by Otis Pearson
Excellent service..we would highly recommend AAA to anyone..
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July 2022 by Sue G.
Needed help with getting a membership for a granddaughter that was going to be working in another state. The employee gave us a lot of detailed information about the different levels of memberships. She made it very easy to decide which option would give her the best service at the best price. She was very knowledgeable and helpful. Highly recommend the Lima Ohio AAA Club. They have always been very helpful when we need trip advice and arrangements made. We would never go to anyone else.
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May 2022 by Glen Strobel
Cindy Nelson helped me solve an airline flight reservation problem and was quick helpful and made it all easy. Thanks a lot for your help. You guided me to solve the problem with the other reservation service. Glen Strobel, Lima, OH
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May 2022 by Glen S.
The staff--notably Cindy Nelson--very quickly helped me solve a flight reservation that I had created and didn't know how to solve. I really appreciated the help she gave and how quickly she was able to get new reservations for me.Glen Strobel, Lima, OH
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April 2022 by Bob Proctor
I had a very good experience with Kevin, as he was very patient and investigated the best auto insurance options for me. Ultimately we came up with a rate that was within my means and personal situation. I would highly recommend Kevin and AAA to help you with your insurance needs!
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March 2022 by Daniel Kuehl
Very through on what they had to offer: as assisted me on tailoring amembershjp that would best benefit my needs!!!!
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February 2022 by Dave H.
Booked a trip to Cozumel for a wedding and we decided to cancel due to Covid. Now I realize it was on us to make sure everything was covered. That being said Lima AAA used a third party agent to book the trip, lied about the insurance they could offer us and weren't interested at all in trying to help us get some of our money back. Would have been better off doing it myself online.